Parts Manager

As the Parts Manager, you are responsible for building and coaching a high performing Parts Team.

While strategically ordering the correct inventory based on past data and developing new ways to market products to customers.

In addition, you will be responsible for managing current inventory to avoid costly write-offs.

Pay potential: $45,000-70,000

Key Objectives:


* Enhance Customer Satisfaction: Build a strong customer-centric environment for retail customers as well as the sales and service departments


* Achieve Goals: Forecast, Monitor, and analyze goals to measure success and adjust strategies as needed


* Build a High Performing Team: Hire, train, coach, and hold accountability to all parts employees with emphasis your successors


* Maintain a Healthy Inventory: Balance different areas of the business and their parts needs while maintaining cost control through inventory data


* Maximize Profitability: Drive profitability through increased sales, gross profit, P&L management, and monthly inventory counts


* Team Collaboration: Lead a cross functional team that aligns with revolutionizing the customer experience while maintaining a healthy team environment

Responsibilities:


* Balanced Inventory: Introduce and identify new parts for stock inventory, while retiring non selling parts, and maintaining appropriate inventory turn evaluations


* Inventory Control: Conduct regular cycle counts for consistent up-to-date inventory and bin accuracy, to avoid policy and obsolete parts


* Customer Satisfaction: Be able to handle customer situations appropriately and to take great care of them, while balancing financials in the Parts Department


* Accountability: Be prepared to attend dealership and department meetings with solution-oriented information


* Market Growth: Increase sales by analyzing industry trends, customer preferences, and competitor strategies


* Employee Management: Create a Parts Department that focuses on acquiring top talent, constant training, and regular accountability for performance

 Competencies and Skills:


* Parts Management Experience: Experience managing a high-volume retail department in the RV, automotive, marine, or power sports industry is strongly preferred


* Organization: Success with evaluating the layout and structure of a retail department with the ability to adapt as needed


* Communication: Excellent communication skills with experience explaining parts and installed accessory options, building rapport with customers, and collaborating with team members


* Critical Thinking: Ability to manage complex and multi-layer situations with positive outcomes


* Education: Bachelor’s degree or relevant work experience a plus


* Detail Oriented: Ability to be thorough, organized, and precise


* Process Driven:  Proven experience with following and adapting to a process, while holding the team accountable to results 

Expected Results:
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