Order Management Coordinator

Great People make Schneider Electric a great company.

Do you dream of working in a company that is driven by a meaningful purpose and that continuously creates an inclusive environment where you are empowered to do your best and be innovative? Start making an IMPACT!

The Role: Order Management Coordinator

What will you do?



* Responsible for Order-to-Delivery.

Process the order from Purchase Order database, order entry acknowledgment, order status review shipment pre-alert, fulfillment and delivery.


* Liaise with sales and customers to resolve PO price discrepancy and unbooked orders.


* Manages backorder and update Promise Ship Date.


* Process stock rotations and CMA requests.


* Serves as primary focal point for customer interaction.

Analyses, filters and advocates customer's requirements and concerns.


* Chair weekly conference call with country sales or distributors on order review.


* Liaise with Supply Chain Planning and factory on supply status and PDU configurations, follow up closely on delivery schedule to ensure full solutions delivered on time as per promised on site date.


* Liaise with local entity Logistics pertaining to in transit / shipment & order details.


* Monitor each transactional order closely and on-top of progressing status.


* Anticipate problems and provide early warnings.


* Upon completion of start-up, release invoicing hold to close the order and trigger invoicing.


* Comply with company policies & procedures and audit requirements.


* Comply and maintain On Time Delivery & OM key performance metrics at all times.


* Generate daily Open Orders Report.

Secondary Functions


* Monitor aging of staged inventory in DC.


* Coordinate with forwarders for collection arrangement and pre-booking of vessel.


* Support OEM customer's order-to-delivery and logistics coordination.


* Focal contact to OEM customers on OM and Logistics issue and requests.

Qualifications

Who would be successful?


* Bachelor's/College Degree in any field.


* Familiar with computers and related software.


* Strong verbal and written communication skills with the ability to work independently and handle multiple tasks at the same time.


* Flexible and willing to work additional hours during high peak volume times during each quarter.


* Able to deal with stressful situations & multiple conflicting priorities and strong ability to multitask and work in fast paced, constantly changing environment.

Able to work well with people.


* Organization and problem-solving skills with attention to details is highly desired.


* Fluent in English, both verbal and written, is required.


* Applicants must be willing to work in Cavite.

Who will you report to? Operations Manager and Country Stakeholder

Why us?


* Schneider Electric is leading the digital transformation of energy management and automation.

Our technologies enable the world to use ener...