Process Quality Manager - (3PL Operations)

Novo Logistics

Position: Process Quality Manager 

(3PL Operations/Michelin Plant inside US5)

Location: Lexington, South Carolina

Competitive salary based on experience!

Company Description

"The Novo culture has the utmost respect for our team members, families, and the local community.

As a member of Novo, we warmly welcome you and your family to the Novo team.

We empower our team members to advocate for our cultural values of respect, safety, transparency, and continuous improvement.

Our team is proud to work for Novo, and we’re proud to work with them.

Join us in making a difference for our partners."

Job Description

Novo Logistics is seeking a reliable, self-driven, and team-oriented professional with training, problem-solving, communication, and management skills for the quality manager position.

This position is within a fast-paced plant environment in Lexington, South Carolina.

We offer competitive compensation and opportunities for growth.

The Quality Manager is responsible for validating the quality processes, maintaining and improving operational quality,
investigating customer and partner complaints, and establishing the overall quality process in the plant operation.

The
Quality Manager must be able to understand core business service objectives and processes, and provide support for the
operations team through analytical tools and analysis.

ESSENTIAL JOB RESPONSIBILITIES:

• Maintain and ensure compliance with safety procedures and expectations.
• Lead Continuous Improvement projects and initiatives.
• Maintains and improves quality by completing company, system, compliance, and surveillance audits;
  investigating customer and partner complaints; collaborating with other members of management to develop new
  procedures and designs, and training methods.
• Prepares quality documentation and reports by collecting, analyzing, and summarizing information and trends,
  including failed processes, stability studies, corrective actions, and re-validations.
• Develop, implement, and maintain quality standards, methods, instructions, and quality planning on the assigned
   program(s); perform surveys, internal audits, and process audits.
• Implement and improve quality control operating procedures.
• Ensures deliverables are met as defined in order to achieve success.
• Challenge "business as usual" using a fact-based, objective mindset.
• Develop strong working relationships with internal staff to ensure effective communication with all related
   functional areas.
• Perform other requests and duties as assigned by the General Manager and/or upper-level management.

KNOWLEDGE, SKILLS, AND ABILITIES:

• Advanced skills with Microsoft Office applications (specifically, Excel and PowerPoint).
• Skill in typing and general computer literacy.
• Excellent analytical skills, including the ability to see the overall picture.
• Ability to solve problems and adapt to situations requiring solutions t...