Public Safety Security Supervisor (Full Time, Day shift)

Job Summary

Supervises a team of Public Safety Officers of between 4 – 10 per shifts assigned thru hiring, training, and performance managing throughout hospital buildings, grounds and offsite locations to prevent fire, theft and vandalism, providing for a safe and secure environment for all patients, families and employees.

 

Minimum Job Requirements


*  American Heart Association AED - maintain active and in good standing throughout employment


*  Crisis Prevention Institute (CPI) - maintain active and in good standing throughout employment within 90 days of hire


*  Successfully complete the Basic Security Officer Healthcare Training Course (only once) within 6 months of hire.


*  Active and valid State of Florida driver’s license with an approved driving record pursuant to our policy and maintained throughout employment


*  3-5 years' experience as a public safety officer

Essential Duties and Responsibilities


*  Develops, creates, and presents officer training programs.

Responsible for routine and on-going training to ensure gaps are identified during hiring and services provided.


*  Conducts performance evaluation and facilitates conversations to include career interest and development opportunities for each staff member on a timely manner. 


*  Responsible for ongoing performance management of staff, ensuring crucial conversations occur frequently (not just annually) in a private setting & in a learning format to ensure employee engagement.


*  Ensures proper performance documentations are followed to lead to a decision to develop, promote and/or terminate.


*  Ensures 100% proactive compliance of staff completion of required licensures, certifications, and education follow up.


*  Reviews and revises detailed reports in the Incident Management System.

Communicates and educates on incidents to staff and customers on preventive measures where applicable. 


*  Proactively sources, interviews and hires staff.

Ensures proper staffing coverage daily and by shifts, thru scheduling system, rotations and effectively monitoring the use of overtime. 


*  Conducts thorough investigations of incidents, unusual circumstances, etc.

verifying detailed information & leads interviews with each identified witness in a professional none threatening manner. 


*  Reviews and revises reports prepared by Officers.

Makes recommendations for next steps to the appropriate party or parties involved and determines if Officer needs further educational training.


*  Leads the Fire Control Team to ensure proper fire watches are executed in compliance; ensures fire drills are proactively scheduled and executed, etc. 


*  Functions as an officer or dispatch to respond to emergency calls for assistance as back up support, during peak times, or if short staffed. 


*  Conducts rounding of facility with staff during shift changes (before or after, at beginning and/or at end) to ensure staff is trained and aware of things they may have missed.


*  Conducts ongoing audits on activity logs to ensure compliance.


*  Exemplifies exceptional customer service to customers & peers, & ensures staff does the same by demonstrating excellent communication in responses that enhance the customer's perception of Security.


*  Responds in an acceptable time frame using department overall score thru the inter-departmental survey results.enhance the customer's perception of Security.


*  Ensures organization and departmental goals/objective are developed and executed within the Public Safety Department.

Reports and monitors each goal to senior leaders.


*  Patrols designated areas under construction and reports deficiencies or life safety issues (per ILSM and Fire Watch) including elements surrounding fires and code reds.


*  Monitors and ensures compliance with DNVG...