Sr. IT Business Analyst/Product Owner

JOB DESCRIPTION

Scope/Summary


* The IT Business Analyst & Product Owner will be part of Chubb's North America Personal Lines IT Team.

They will work with stakeholders from business and IT to develop technology enhancements and solutions that support Chubb's Personal Lines business unit.


* This individual will support cross functional projects with multiple stakeholders.

Success requires a combination of strong analytical skills, technical competency, and communication skills.

Responsibilities:


* Responsible to function and manage requirements gathering and definition in an Agile/waterfall hybrid environment.


* Responsible for working with business stakeholders in Agile project delivery, effectively manage the product backlog; and manage changes to such specifications in accordance with Chubb and/or industry standards and processes.


* Serve as a point of contact with key stakeholders from IT, Operations, Product applications and Finance within Chubb NA Personal lines for enhancements, issue identification, escalation, and resolution related to Personal Lines Policy Admin systems.


* This role will assist in the business process design and documentation as needed for new products; enhancements; translate high level business requirements into functional features for the IT organization.


* Troubleshoot issues and engage appropriate support teams (IT, Operational, Vendor) for resolution, and carefully inform business leaders and end users of status.


* Actively participate and lead status meetings, requirements gathering and design sessions, implementation planning sessions, and effectively multi-task across multiple projects concurrently.

QUALIFICATIONS

ABOUT US

Chubb is a world leader in insurance.

With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance, and life insurance to a diverse group of clients.

The company is distinguished by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength, underwriting excellence, superior claims handling expertise and local operations globally.

At Chubb, we are committed to equal employment opportunity and compliance with all laws and regulations pertaining to it.

Our policy is to provide employment, training, compensation, promotion, and other conditions or opportunities of employment, without regard to race, color, religious creed, sex, gender, gender identity, gender expression, sexual orientation, marital status, national origin, ancestry, mental and physical disability, medical condition, genetic information, military and veteran status, age, and pregnancy or any other characteristic protected by law.

Performance and qualifications are the only basis upon which we hire, assign, promote, compensate, develop and retain employees.

Chubb prohibits all unlawful discrimination, harassment and retaliation ...