Support Coordinator

Support Coordinator

Guildford, Surrey

Permanent, Full Time (37.5 hpw)

Pay £13.21 per hour (£25,838 per annum) and great benefits including Health Cash Plan 

Home, a place where you belong

Want to be part of a team that really cares and empowers you to help change a customer’s life for the better?  As our Support Coordinator, you’ll be at the heart of supporting our customers who have complex needs to develop their skills to live more independently in the community.  You’ll make a big difference each day as you help our customers achieve their hopes and aspirations.  Amazing we know!

Typical day as our Support Coordinator


* Meeting with customers to create support plans and determine their support needs.

(Our customers are Single Homeless Men with complex needs)


* Supporting customers with daily living activities such as preparing meals, shopping, budgeting, maintaining their tenancy and moving onto independent accommodation.


* Carrying out risk assessments, support planning, goal setting and regular reviews.


* Cuppas, chats and catch ups.  There’s no rushing from one customer to the next here!  Plenty of time to collaborate with colleagues too.    


* Facilitating property maintenance and Health and Safety checks.

Fancy going home each day knowing that you have helped change our customers lives for the better? You’ll do that here, working for one of the top ten Great Place to Work in the UK! 

You bring


* Passion to support our customers to live their best life, working collaboratively with an eye for detail. 


* Experience of creating person-centred support plans and working as a team to accomplish Customers goals. 


* Experience of coordinating and assessing customer referrals.


* The ability to work on your own initiative, remain calm under pressure and have a resilient approach

Due to limits on our current certificates of sponsorship, we are not able to offer sponsorship to candidates for this role.  This remains under regular review.

Our team

You’ll join Lynsey and our Guildford team, we’re super passionate about what we do! We’re really proud of our achievements as a new team and look forward to welcoming new colleagues. 

Job details 


* We are as flexible as we can be to support our colleagues.

Where we’re flexible with you, we do need to meet the needs of our customers.

That may mean adapting your start or finishing times on occasion.


* We work on a rota basis, Monday to Sunday between the hours of 7am & 7pm.

This includes Bank Holidays and Christmas.


* You must be able to use technology for creating and updating support plans, complete online learning and to collaborate with colleagues.


* You’ll need an Enhanced DBS check done and we pay for that.

A place where you belong

Great things happen when we can be ourselves at work.

We want all our colleagues to be who they truly are here.

Our internal diversity networks, peer...