Assistant District Manager

Benefits:


* Bonus based on performance


* Competitive salary


* Employee discounts


* Flexible schedule


* Health insurance


* Opportunity for advancement

The Assistant District Manager (ADM) is responsible to help the business from the ground up providing real business leadership development and experience as well as deep understanding of critical components of business success (recruitment/retention strategies, marketing, employee development, operations, training, profitability, team leadership).

This position manages the day-to-day activities of seasonal team members assigned to approximately twenty (20) or more stores and/or kiosk locations.

This role has access to and regularly requires working with information of a sensitive, highly confidential nature, and dealing with diverse matters which require a working knowledge of the business.

What you'll do here:

Major responsibilities of the position are listed below.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Other duties, assignments and specific projects may be assigned at the discretion of executive management.


* Responsible for multi-unit retail locations in the assigned district and will work in tandem with the District Manager to strategically manage district operations to maximize efficiency, increase revenue and profitability.


* Leads recruiting efforts, the interviewing process of seasonal employees and drives the tax education process and flow of teams, including the transition to hire process.


* Monitors employee performance to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors, or problems, while partnering with Human Resources on training, development, complaints, and any employee relations issues.


* Ensures all assigned locations meet company standards including but not limited to: office set up, buildouts and breakdown, technology set up, telecommunications, office supplies and facilities maintenance.

Maintains relationships with property managers and landlords, works with District Manager on necessary corrective actions.


* Continuously builds the business by retaining existing clients, attracting new clients, and creating positive brand awareness.


* Resolves client complaints or answers client questions regarding policies and procedures.


* Provides employees with guidance in handling difficult or complex problems or in resolving escalated complaints or disputes.


* Monitors GL & P&L performance and holds/voids/rejects, discount reports and productivity reports for assigned store group.

Also responsible for meeting all assigned district goals including, but not limited to revenue, cash control and tax return count in assigned area.

Skills you'll bring for success:


* Associate degree or equivalent related business experience.

Course of study in management or in tax preparation and/or accounting pr...