Cash Application Analyst-Mandarin

Description

Drive Operational Excellence

• Help execute against key KPIs and targets as set by the team manager

• Ensure all processes are compliant with internal and external audit requirements.

Cash Applications

• Key activities inclusive of but not limited to:

o Receiving of remittance advice

o Receiving and posting payments

o Contacting customers for missing remittance details

o Processing receipts and allocating cash

o Processing payment rejections

o Creation and validation of customer refunds as necessary,

o Posting/reconciling AR activity to the general ledger

Deductions/Dispute Management:

• Key activities inclusive of but not limited to:

o Identification of customer deductions

o Collection of support documentation

o Root cause analysis and deduction resolution

o Process deduction adjustments and write-off balances

o Reporting & Analytics

Master Data Management:

• Key activities inclusive of but not limited to:

o Receive and validate customer master data requests for new customers

o New customer set-ups and changes to existing customers

o Reporting & Analytics

Required Qualifications

• Bachelor's degree in finance, accounting, or related field.

• Minimum 0-2 years of relevant Finance experience , preferably with exposure to cash applications, dispute/deductions management, and master data management .

• Experience working in shared services or a global business services environment.

• Fluent in English, with excellent communication and stakeholder management skills

• Ability to work individually and in a team-oriented environment.

• A can-do attitude and ability to work on multiple tasks with minimal supervision.

• Ability to work under pressure with strong problem-solving skills.