Associate Quality Analyst - 1st Shift

Logistics at full potential.

At GXO, we're constantly looking for talented individuals at all levels who can deliver the caliber of service our company requires.

You know that a positive work environment creates happy employees, which boosts productivity and dedication.

On our team, you'll have the support to excel at work and the resources to build a career you can be proud of.

Monday - Thursday 5:00am - 3:00pm

Logistics at full potential.

At GXO Logistics, our employees take pride in their work and show dedication to their job.

Your strong work ethic and attention to the small details will ensure our operations continue to run smoothly.

As the Associate Analyst, Quality, you'll help to drive continuous improvement and achieve Customer Quality Metrics.

We will equip you with the best tools in the industry to grow and develop to a level that will exceed your expectations and help you reach your career goals.

Pay, benefits and more.

We are eager to attract the best, so we offer competitive compensation and a generous benefits package, including full health insurance (medical, dental and vision), 401(k), life insurance, disability and more.

What you'll do on a typical day:

• Maintain databases, extract information and develops scorecards to measure and improve overall performance

• Monitors, tracks, and evaluates third party carrier performance to Transportation Quantity/Damage metrics

• Prepare related reports, graphs, charts, presentations, and other documents to support analyses

• Utilize systems and software to develop and maintain reporting tools to support business decisions

• Serve as liaison between third party carrier and Customer when validity of claims data is in question

• Creates Standardized work procedures (SOS/JES) for quality/claims activities

• Works with Customer to establish and support strategies for continuous improvement of the quality at third party carriers

• Identify areas and improvement and drive cost savings in logistics projects

• Travel to various Customer, carrier, or supplier facilities across North America to support root cause and corrective action functions as part of current quality improvement strategies

• Ensure that new strategies and process implementations meet or exceed customer expectations

• Conduct and contribute to quarterly business reviews and presentations

What you need to succeed at GXO:

At a minimum, you'll need:

• Bachelor's degree in a related field or equivalent related work or military experience

It'd be great if you also have:

• 1 year of experience in transportation

• Experience with multiple modes of transportation, including DDS, Truckload, Intermodal and Air

• Availability to travel up to 25% of the time

• Excellent communication and interpersonal skills

We engineer faster, smarter, leaner supply chains.

GXO is a leading provider of cutting-edge supply chain solutions to the most successful companies in the world.

We help our ...