Litigation Support II

Position Summary

Litigation Support II provides Tier 2 data support to projects related to confidential client information in claims litigation in accordance with company policy, regulatory requirements, and client needs.

"Has minimum necessary access to Protected Health Information (PHI) and Personally Identifiable Information (PII) by Job Description/Role."

Key Duties and Responsibilities

• Pulls reports, images, and data as requested by project lead.

• Performs redaction to data files as requested by project lead.

• Coordinates and tracks assignments to ensure deadlines and data requirements are met.

• Prepares files and spreadsheets for submission to client.

• Acts as administrator of document review databases, including managing users' rights and securities.

• Partners with Litigation Support team to ensure project tasks are delegated and completed according to requirements and withing timelines.

• Reviews work of lower-level support team to ensure accuracy.

Escalates identified errors to management.

• Prepares early project reports of load files and raw data using tools such as Microsoft Access, Excel, text editors, Sequel, and R.

• Participates in initial project assessment; provides expertise in query syntax to assist with preparation of search strategy needed to cull documents and information.

• Performs other related duties as assigned.

Minimum Qualifications
• High school diploma or GED.


* Six months of experience working with the Special Projects Team as Litigation Support.

• Two years of proven experience working with advanced functions in Excel such as creating pivot tables, charts, formulas, and macros, and managing large datasets.
• Proficiency in MS Office tools and applications.
• Experience working with large datasets.

Preferred Qualifications


* Two years of experience working on the Special Projects Team as Litigation Support


* Certifications in SQL, R, VBA, or Python.


* Knowledge of medical and/or dental terminology.


* Experience working in claims processing or adjudication.


* Experience working for a third-party administrator.


* Knowledge of Taft-Hartley environment.


* Experience working in a healthcare or insurance environment.



*Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee of this job.

Duties, responsibilities and activities may change at any time with or without notice.

Working Conditions/Physical Effort


* Prolonged periods of sitting at a desk and working on a computer.


* Must be able to lift up to 15 pounds at times.

Disability Accommodation

Consistent with the Americans with Disabilities Act (ADA) and other applicable federal and state law, it is the policy of Zenith American Solutions to provide reasonable accommodation when requested by a qualified applicant or employee with a disability, unless s...