Operations Supervisor, Production- Express Scripts

Location: 100% work on site

Hours: Hours - 3:30pm-2:00am (Monday through Thursday)

Job Description
As an Operations Supervisor on this Express Scripts team you will be responsible for day-to-day operations of a team of fulfillment representatives, technicians, and pharmacy clerks who work together to ensure our patients receive timely and accurate medication shipments.

ESSENTIAL FUNCTIONS:


* Manage and improve productivity performance standards across team


* Plan and direct work flow and project assignments


* Develop, track and monitor employee's safety, compliance to quality, service and production standards


* Assist Pharmacy senior leadership team in monitoring prescription turnaround time and costs to ensure compliance with cost to fill goals


* Address staff concerns and day to day operational, system, customer service, quality, and professionalism issues


* Responsible for team's adherence to employment policies and corporate values


* Work hands on in production as needed


* Recognizes, recommends, and implements operational process improvements


* Assist Pharmacy senior leadership team in analyzing operations and overall efficiencies of the pharmacy


* Serve as a point of escalation for issues requiring a higher degree of expertise or discretion to resolve


* Participate in the hiring process and training


* Represent pharmacy operations in cross-functional meetings and projects

MINIMUM QUALIFICATIONS:


* High school diploma or GED required, BA/BS degree preferred


* 3+ years relevant operations experience (i.e., pharmacy, warehouse, distribution, production, manufacturing, or engineering)


* 2+ year leadership experience or in depth exposure to coaching and leading a team preferred


* Must be eligible to maintain a pharmacy technician license issued through the Missouri State Board of Pharmacy


* Demonstrated leadership skills and the ability to effectively develop, train and coach less experienced team members


* Knowledge of lean or process improvement methodologies


* Excellent oral and written communication skills


* Ability to adapt in a dynamic work environment, make independent decisions


* Advanced problem solving skills and the ability to work collaboratively with other departments to resolve complex issues with innovative solutions


* Willingness to work a flexible schedule for peak times


* Ability to monitor daily operations of a unit and actively assist or provide direction to subordinates


* Willingness to work on the production floor with your team as needed while maintaining supervisor duties


* Ensures that projects are completed on schedule following established procedures


* General PC knowledge including Microsoft Office, Internet, and email


* Experience with a hand held tracking system and Oracle software preferred

Why Choose Us?



* Comprehensive Health Coverage from Day One (including medical,...