Senior Field Service Engineer - Continuous Emissions Monitoring

If you are a field service professional looking for an opportunity to grow, Emerson has an exciting opportunity for you! In this role, you will bring solutions to our customers across the US supporting our Rosemount Analytical product line.

We are looking to you to be the expert in our products and the relationship with our customers.

Are you seeking a new challenge and interested in working for a global industry leader? If so, we would love to hear from you!

 

In this Role, Your Responsibilities Will Be:


* Perform demand and contract field services, including emergency and scheduled maintenance, to support our Analytical product installed base, with a focus on Continuous Emissions Monitoring (CEMs), DeNOx, Gas Purity, and Combustion Control amongst others.


* Assist with Factory Checkout (FCO), customer-witnessed Factory Acceptance Testing (FAT), and Site Acceptance Testing (SAT) to ensure systems meet quality and functional standards. 


* Consult with factory and service centers to deliver the right technical solutions, and collaborate with Sales and Business Development Managers to design comprehensive solutions for customer needs. 


* Support technical training and post-sale service planning with customers to ensure effective and efficient use of our products. 


* Develop and refine best practice procedures for the startup and troubleshooting of products, proactively addressing and resolving customer product and application issues. 


* Manage overhead, travel, and expenses in a fiscally responsible manner, ensuring adherence to all safety, quality, and company rules and regulations to guarantee personal and workplace safety. 


* Function as the strategic communication point between customers and the business in resolving warranty issues, and drive organizational accountability with regular updates.


* Stay technically proficient on new products and enhancements within the Analytical and Detection product lines through self-study and factory training.
 

 
Who You Are:

You evaluate pros and cons, risks and benefits of different solution options.

You effectively communicate in various settings: one-on-one, small and large groups, or among diverse styles and position levels.

You separate and combine activities into efficient workflows.

You scan the environment for new technical skills, knowledge, or capabilities that can benefit business or personal performance.
 
For This Role, You Will Need:


* Bachelor's degree in electronics, analyzers or a technical field


* Five (5) years of related experience


* Travel required up to 50% domestically


* Legal authorization to work in the United States
 

Preferred Qualifications that Set You Apart:


* Ten (10) years of related experience with Analytical Process Gas Systems


* Experience with Analytical Process Gas and Liquid applications, such as Emissions Monitoring (CEMs), DeNOx, Gas Purity, and Combustion Control
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