Global Real Estate Control Manager - Associate

Job Description:

Our Chief Administrative Office (CAO) is comprised of multiple global functions that support JPMorganChase's businesses in 60 countries, including Finance & Business Management (F&BM), Global Real Estate, Global Security, Document & Business Solutions, Global Supplier Services, CAO Strategic Initiatives, Corporate Aviation, Corporate Insurance, Amenity Services, Firmwide Business Resiliency, and Firmwide Business Workforce Strategy.

CAO colleagues around the world are helping the company work better, faster, cheaper, and safer.

We protect and support employees by providing a multitude of critical services across the firm's global operations.

As a Control Manager (Associate) in the Chief Administrative Office, you will be responsible for supporting the Global Real Estate (GRE) risk and control environment coverage, including issue identification, escalation, remediation, and validation; reporting, metrics, and root cause analysis; and partnering with Operational Risk, Compliance, and Audit.

You will support the function with managing and reporting on the operational risk environment.

The team partners with business and operations executives, control teams, risk/compliance, audit, technology, corporate sectors, and other lines of businesses in the identification and mitigation of operational risk.

Job Responsibilities:


* Continuously monitor and assess the operational risk and control environment.


* Administer end-to-end issue/action plans, focusing on identifying root causes and developing strategies to address recurring themes and trends.


* Collaborate with key stakeholders to evaluate the business risk and control environment, identifying significant gaps and weaknesses, and implementing solutions to mitigate control breaks.


* Design control-related activities in partnership with Business Executives, including measuring effectiveness, providing control implementation support, and performing control evaluations based on defined triggers.


* Follow up with accountable business and functional stakeholders within Global Real Estate to ensure control issues (regulatory, audit, compliance identified, and business/self-identified) are effectively resolved.


* Support the Control Manager, VP, in managing regional and global initiatives.


* Engage with control colleagues across the firm, business, operations management, legal, compliance, risk, audit, regulators, and technology control functions.

Required qualifications, capabilities and skills:


* Bachelor's degree with 1+ years of experience in financial services, focusing on controls, audit, quality assurance, risk management, or compliance.


* Strong organizational and time management skills, with the ability to handle multiple priorities concurrently.


* Demonstrated ability to understand processes and associated risks to inform control design.


* Effective communication skills, both written and verbal, with the ability to engag...