Sr. Lead Software Engineer AI/ML Solutions

JPMorgan Chase is seeking an AIML Technical Manager.

The areas of focus for this role includes managing a scrum team and also hands-on AWS Cloud, EKS, ECS, Databricks ML feature development, ML model training, ML model deployment, Gen AI LLM approaches such as RAG and Agent.

You will join the AI/ML Platform & Solutions Engineering team within our Consumer & Community Banking (CCB) division.

In this role, you will assist our technical partners and data science teams by focusing on traditional AI/ML and Generative AI platform enablement to support line-of-business (LOB) machine learning use cases.

Job responsibilities


* Lead the design and development of our AI/ML platform, ensuring robustness, scalability, and high performance.


* Drive the adoption of best practices in software engineering, machine learning operations (MLOps), and data governance.


* Ensure compliance with data privacy and security regulations relevant to AI/ML solutions.


* Maintain consistent code check-ins every sprint to ensure continuous integration and development.


* Enable the Gen AI platform and implement the Gen AI Use cases ,LLM finetuning and multi agent orchestration.


* Communicate technical concepts and solutions effectively across all levels of the organization.


* Manage an AIML Engineering scrum team which includes ML engineers, Senior ML engineers and lead ML engineer.


* Quarterly performance check-ins and feedback to the individual team members.


* Release ownership and unblock the team wherever its needed.


* Help team members to grow in their career & create a positive environment.

Required Qualifications, Capabilities, and Skills


* Master's degree in a STEM field and 10+ years of experience in designing and managing large-scale AI & ML platforms and supporting systems.


* 5+ years of technical manager experience.


* Extensive practical experience with AWS cloud services, including EKS, EMR, ECS, and DynamoDB.


* Experience in Databricks ML lifecycle development.


* Advanced knowledge in software engineering, AI/ML, machine learning operations (MLOps), and data governance.


* Demonstrated prior experience in leading complex projects, including system design, testing, and ensuring operational stability.


* Expertise in computer science, computer engineering, mathematics, or a related technical field.

Preferred Qualifications, Capabilities, and Skills


* Real-time model serving experience with Seldon, Ray, or AWS SM is a plus.


* Understanding of large language model (LLM) approaches, such as Retrieval-Augmented Generation (RAG) and agent-based models, is a plus.

Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products.

Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do.

We also help small bu...