Loan Servicing Manager III

Apply today for the chance to join an exciting team making impactful change! Be part of a growing line of business within our industry-leading commercial real estate platform.

Job Summary:
As a Loan Servicing Manager in the Off-Balance Sheet line of business, you will manage a team performing loan servicing tasks on assigned loan portfolios, interpret loan documents, and interact with internal and external contacts.

You will oversee deadlines and may lead projects to further develop team structure and strategy.

Job Responsibilities:


* Manage a team, ensuring they have the necessary skills, resources, and support to succeed.


* Provide guidance and coaching to drive performance.


* Maintain metrics to measure team performance and enforce a robust quality control environment.


* Assist in building and maintaining a servicing framework for Freddie Mac and Fannie Mae products.


* Identify process gaps and areas for improvement, and assist in implementing solutions.


* Collaborate with WLS teams and commercial real estate business functions on operational readiness to meet anticipated time frames.


* Foster a collaborative environment and be a culture leader.


* Perform additional duties as assigned.

Required Qualifications, Capabilities, and Skills:


* 7 years of loan servicing experience.


* Strong leadership skills with a proven ability to motivate and coach a team.


* Effective time management skills and ability to work on various projects simultaneously.


* Excellent communication and collaboration skills, with the aptitude to build strong relationships.


* Proficient knowledge of mortgage products, financial services, lending, and real estate compliance in addition to loan servicing standards.


* Analytical skills, including the ability to use data to make informed decisions.


* Bachelor's Degree.

Preferred Qualifications, Capabilities, and Skills:


* Agency product experience.


* Strategy software knowledge.

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P.

Morgan and Chase brands.

Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location.

Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions.

We also offer a range of benefits and programs to meet employee needs, based on eligibility.

These benefits include comprehensive health care coverage, on-site hea...