Sr Salesforce Administrator
Description & Requirements
We are seeking a Senior Salesforce Administrator who will be a key contributor to the management and optimization of our Salesforce environments, including supporting users.
You will work closely with the DevOps team and other cross-functional teams to configure systems, implement best practices, and support integrations of internal platforms.
This role demands a high level of technical expertise and a proactive approach to system maintenance, performance monitoring, and user support.
• Manage user accounts, permission sets, and sharing rules, ensuring a secure and efficient Salesforce environment for all teams.
• User setup and maintenance, including Active Directory and Azure authentication.
• Collaborate with cross-functional teams to gather requirements and implement Salesforce customizations using automation tools.
• User support tickets.
• Responsible for staying current on the platform's new tools, capabilities, and updates.
• Monitor and report on user adoption.
• Certificate management.
• Oversee integration set up and management, including data exchange processes between Salesforce and other platforms.
• Monitor application storage, user licenses, and system updates to ensure smooth operations.
• Work closely with users to gather feedback, resolve issues, and optimize system functionality.
• Administer changes with minimal disruption, adhering to established change management processes.
• Perform multifaceted Salesforce systems audit, evaluating fields, data quality, users and permissions, license, and storage, installed apps and integrations, API usage, reports and dashboards, release readiness, and overall system health.
• Oversee data cleansing and integrity, utilizing data loader and reporting analytics for debugging and troubleshooting.
• Create and maintain reports and dashboards, analyzing data, and identifying business growth opportunities through Salesforce reporting, data analysis, and revenue management.
• Collaborate with other DevOps team members for environment refreshes.
• Provides backup coverage for other team members, as needed.
• Sandbox environment management.
• Collaborate closely with other workstreams for training and requirements gathering, with a focus on exceptional user experience.
• Work closely with DevOps Release Manager to coordinate deployments across all tiers and environments.
• Troubleshoot and work closely with others from the DevOps team on cross-team coordination of production issues to ensure quick resolution of Salesforce-specific bugs or deployment challenges.
• Stay current with Salesforce best practices, trends, and platform updates to ensure processes remain aligned with platform innovations.
• Flexible with off-hours work as needed for critical deployments.
Minimum Requirements
- Bachelor's degree and 5-7 years of relevant experience or equivalent combination of education and experience required...
- Rate: Not Specified
- Location: Marquette, US-MI
- Type: Permanent
- Industry: Finance
- Recruiter: Maximus
- Contact: Not Specified
- Email: to view click here
- Reference: 28558_MI_Marquette
- Posted: 2025-03-06 07:46:04 -
- View all Jobs from Maximus
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