Cluster Sales Development Manager

We have an exciting opportunity for a Cluster Sales Development Manager to take ownership of and develop our Key Accounts, while exploring new opportunities for our amazing properties voco Oxford Spires & voco Oxford Thames!

Salary: Up to £38,000.00 (depending on experience), plus a bonus based on deliverables/performance.

At voco, everyone’s a host, ready to provide our guests with the relaxed yet attentive stay they desire.

We are reliably different— a trusted name offering an informal, non-pretentious experience that leaves our guests with a lasting impression.

With a focus on sustainability, you will be greeted by environmentally conscious innovations from start to finish.

Check out our Instagram page @vocooxfordspires & @vocooxfordthames!

Main Responsibilities:


* Deputising in the absence of the Cluster Head of Commercial.


* Forecasting and updating FairPlanner for meetings and events, liaising with the Revenue Manager for room forecasts alongside the Cluster Head of Commercial.


* For proactive sales, ensuring RFP deadlines and submissions are met, attending networking events and live or virtual appointments, as well as delivering new direct and pipeline business in line with the hotel's business needs and budgeted sales.


* Hands-on reactive tasks, including entering bookings, conducting show rounds, managing bookings, liaising with clients/agents for details and final confirmations, capturing payments, and producing function sheets for the operations teams.


* Responsible for achieving and delivering sales for both of our Oxford hotels!


* Maximising sales through structured sales planning and actions to achieve/exceed budgeted targets in all revenue areas.


* Developing and supporting the Commercial Team, leading by example to coach and mentor your team, develop exceptional talent, and incentivise high performance, which will foster pride in the team to deliver an exceptional guest experience.


* Key Account Management, including the growth of Local and Global Negotiated Rate clients and renegotiation of annual agreements.


* Representing the cluster in Budget and Business reviews and participating in weekly/biweekly and monthly calls as required.


* A typical week would consist of 2 days of proactive work and 3 days of reactive work, split between both hotels.

To Succeed as a Cluster Sales Development Manager, you will need:


* Experience in a sales office management role in a hotel or hospitality environment.


* A track record of successfully achieving sales targets and driving revenue growth.


* Proven experience in managing and motivating a sales team and developing high-performing individuals.


* Excellent communication and interpersonal skills to build strong relationships with prospects, clients, and colleagues.


* Strong negotiation skills to close deals with clients and partners.


* Proficiency in Microsoft Office and CRM software.


* Strong str...