Customer Business Manager

Customer Business Manager

Job Description

Your Job

You’re not the person who will settle for just any role.

Neither are we.

Because we’re out to create Better Care for a Better World, and that takes a certain kind of person and teams who care about making a difference.

Here, you’ll bring your professional expertise, talent, and drive to building and managing our portfolio of iconic, ground-breaking brands.

In this role, you’ll help us deliver better care for billions of people around the world.

It starts with YOU. 

About Us

Huggies®.

Kleenex®.

Cottonelle®.

Scott®.

Kotex®.

Poise®.

Depend®.

You already know our legendary brands—and so does the rest of the world.

In fact, millions of people use Kimberly-Clark products every day.

We know these amazing Kimberly-Clark products wouldn’t exist without talented professionals, like you.

At Kimberly-Clark, you’ll be part of the best team committed to driving innovation, growth and impact.

We’re founded on more than 150 years of market leadership, and we’re always looking for new and better ways to perform – so there’s your open door of opportunity.

It’s all here for you at Kimberly-Clark.

Led by Purpose.

Driven by You.

About You

As the Customer Business Manager, you will be a core member of the Sales Team in Netherlands, within the Consumer business.

You will be responsible to define and negotiate customer business plans and manage the business activities of National customers to meet the national objectives such as volume, Net Sales Value, Gross Profit, category growth, market shares, distribution, promotional planning and developing long-term relationships with customers.

You will report to the Sales Leader Netherlands and will be an individual contributor (no direct reports).

Location: we can offer a hybrid model (3 days on remote / 2 days at Ede Office weekly) for candidates already based in the Netherlands.

YOUR KEY ACCOUNTABILITIES:


* Establishing and maintaining sound business relationships at relevant levels within the customer’s organization, leveraging senior Kimberly-Clark’s management as appropriate.


* Developing, negotiating and implementing Customer Business plans –including trading terms - within company’s guidelines and customer objectives. 


* Analyzing information, from internal and external sources, to provide customers with the knowledge to execute the Customer Business Plans.


* Implementing category and brand strategies at key customers.


* Maintaining and controlling sales promotional activities and promotional funds. 


* Working together with Demand Planning, Supply Chain and the Customer Service department on volume forecasts, order- to -cash and deliveries.


* Ensuring that all customer requirements are communicated and acted upon.

WHAT WE NEED FROM YOU:


* Solid commercial experience within FMCG, with a proven track record of delivering results.


* Well developed selling, negotiation an...