Host Table 45 (FT)

Welcome guests to restaurant, seat them, and accept payment when they are done. 

 

At InterContinental Hotels & Resorts^® we want our guests to feel special, cosmopolitan and In the Know which means we need you to: 


* Be charming by being approachable, having confidence and showing respect. 


* Stay in the moment by understanding and anticipating guests’ needs, being attentive and taking ownership of getting things done. 


* Make it memorable by being knowledgeable, sharing stories and showing your style to create moments that make people feel special. 

DUTIES AND RESPONSIBILITIES 
FINANCIAL RETURNS 

• Receive payments and process transactions according to established policies and procedures; give correct change; balance cash drawer at close of shift; complete all opening/closing paperwork; document voids on void balance sheet. 
PEOPLE 

• Promote teamwork and quality service through daily communication and coordination with other departments.   
GUEST EXPERIENCE 


* Greet guests in a prompt and courteous manner; seat guests ensuring a balanced workload among servers.  Maintain accurate waiting list as needed.  Alert guests when table is available.   


* May be asked to handle guest complaints and special requests. 

RESPONSIBLE BUSINESS 


* May process take-out orders; may answer room service phone and process room service orders; practice up-selling techniques. 

 


* May routinely clear and reset tables and assist with opening tasks such as assigning stations to servers. 

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All rights reserved.

Proprietary and Confidential.

                                                                                                                                                                                                                    

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* May assist with other duties as assigned. 

QUALIFICATIONS AND REQUIREMENTS 

Basic reading, writing and math skills and 6 months cash handling experience or food service experience. 

 

This job requires ability to perform the following: 


* Carrying or lifting items weighing up to 50 pounds (plates, utensils, menus, etc.) 


* Handling food objects, products and utensils 


* Using a keyboard 


* Bending, stooping, kneeling 

 

Other: 


*
Communication skills are utilized a significant amount of time when interacting with guests, wait staff, cooks, and supervisor. 


* Alcohol awareness certification and/or food service permit or valid health/food handler card as required by local or state government agency. 


* Reading and writing abilities are utilized often when taking or...