Sr Admin - USAC PIA, Final/QA

Description & Requirements

Maximus is seeking a Sr Admin - PIA, Final/QA at our Brownsville, TX location.

The Sr Admin - USAC PIA, Final/QA will perform thorough reviews and analysis of complex applications to ensure exceptions are processed according to policies and procedures, required documentation is sufficient and complete, and funding commitments are made accurately.

This position is onsite at the Maximus Brownsville, TX location.

Must have current experience supporting ERATE/USAC programs with Maximus.

Essential Duties and Responsibilities:
- Conduct second (Final) or third (QA) level reviews of applications processed by PIA Initial Reviewers to ensure accuracy and completion according to USAC policies and procedures by performing the following:
- Review applications to ensure exceptions are processed according to policies and procedures, required documentation is sufficient and complete, and funding commitments are made accurately.
- Communicate with Initial Reviewers to address errors identified, provide guidance and assistance, and direct them to applicable policies and procedures for completing work.
- Utilize E-Rate Procedures, job aides, checklists and other tools and documentation to ensure accurate processing of applications according to Program rules and guidelines.
- Provide assistance and respond to questions from Initial Reviewers.
- Escalate issues and questions as they arise when processing Program documents.
- Perform other operational support functions as required.

Minimum Requirements

- High School diploma or equivalent required.
- 6-12 months of related experience.
- 3-6 months of previous experience as PIA Initial Reviewer.
- Proficient in the use of Microsoft Office products, especially Excel.
- Strong analytical skills required with attention to detail.
- Ability to acquire job skills and learn applicable policies and procedures to complete assignments.
- Ability to read, understand and perform assignments within prescribed guidelines.
- Ability to communicate routine information in a clear and accurate way with internal and external contacts.
- Excellent organizational, analytical, written, and verbal communication skills.
- Ability to perform comfortably in a fast-paced, deadline-oriented work environment.
- Ability to work as a team member, as well as independently.

EEO Statement

Active military service members, their spouses, and veteran candidates often embody the core competencies Maximus deems essential, and bring a resiliency and dependability that greatly enhances our workforce.

We recognize your unique skills and experiences, and want to provide you with a career path that allows you to continue making a difference for our country.

We're proud of our connections to organizations dedicated to serving veterans and their families.

If you are transitioning from military to civilian life, have prior service, are a retired veteran or a member of the National Guard or Reserves, or a spouse of an active mi...