Support Worker

Support Worker 

Suffolk, East Ipswich

Permanent, Part Time (32 hpw)

Salary circa £23,672 p.a depending upon skills and experience

Plus, great benefits including Health Cash Plan!

Home, a place where you belong

Want to be part of a team that really cares and empowers you to help change a customer’s life for the better? As our Support Worker, you’ll be at the heart of supporting our customers who have complex mental health and may also have a substance misuse issue and/or a mild learning disability.

You’ll help develop their skills to live more independently in the community.

You’ll make a big difference each day as you help our customers achieve their hopes and aspirations.

Amazing we know!

Typical day as our Support Worker


* Starting the day with a cuppa and handover from colleagues, catching up on any changes since you were last on shift and the tasks/ support planned for the day ahead. 


* You will assist customers with support needs like cleaning, paying bills, attending activities and appointments.

You'll also help them develop daily living skills like meal preparation, shopping, budgeting, maintaining their tenancy and transitioning to independent living. 


* Organize activities like an in-house cooking group, BBQ, or a trip to Felixstowe for fish and chips.

Also, support customers during distress and stay resilient.


* Assisting with risk assessments, support planning, goal setting, and conducting regular reviews.

Participating in the upkeep of the property, reporting necessary repairs, and adhering to health and safety requirements. 


* Cuppas, chats and catch ups.

There’s no rushing from one customer to the next here! Plenty of time to work together with colleagues too.  

Fancy going home each day knowing that you have helped change our customers lives for the better? You’ll do that here, working for one of the Top Ten Great Places to Work in the UK!

You bring


* Passion to support our customers to live their best life, working together as a team with an eye for detail 


* Experience of supporting others, you may have worked in Supporting/ housing environment before or have experience of supporting others such as family members who have experience Mental health issues 


* The ability to work on your own initiative, remain calm under pressure and have a resilient approach


* Recognise every customer is different and you’re able to adopt a flexible, personal approach, listening to customers to understand their needs 


* Have a Positive attitude with a solution focused approach


* Able to use technology to update support plans, complete online learning and to collaborate with colleagues.

Due to limits on our current certificates of sponsorship, we are not able to offer sponsorship to external candidates for this role.  This remains under regular review 

Our team 

You'll join Manager Elle and the Ipswich Cluster team.

We take pride in our effective col...