PMO Analyst (Remote Metro DC Area)

Description & Requirements

We are seeking a PMO Analyst to join our team supporting an Internal Revenue Service (IRS) client.

This position is responsible for supporting an existing PMO team to provide onboarding and offboarding tracking for a growing IRS contract.

This position provides analytical, logistical and administrative support to ensure that activities are cohesive and coordinated across all teams.

This dynamic position requires expert customer service to provide support to the IRS clients, Program team, and Maximus corporate for data calls and to ensure that contractual, deliverable and schedule goals are met.

The selected candidate can work primarily remotely in the Washington, DC metro area only and must be able to work periodically at the IRS facility in New Carrollton, MD if needed.

Essential Duties and Responsibilities:

- Maintain knowledge and documentation of operational and system processes.

- Perform cost/benefit analyses on potential changes to existing processes.

- Participate in the administration of project and program contract activities, including preparation for internal and external meetings.

- Collaborate with internal and external teams to define problems and implement solutions.

- Create, review, and present program documents, business and software specifications, process flows, and test cases.

- Document complex program and system needs for both technical and non- technical audiences.

- Assist in the analysis of data and the specification of report packages for internal and external audiences.

- Works closely with other departments to optimize operational activities.

- Support leadership and product owner and stakeholders on project priorities.

- Support the PMO/Integration Management Office (IMO) day-to-day activities

- Provide resource and subcontractor coordination (including onboarding, offboarding) in support of project teams and tracking all tasks and equipment

- Support PMO communication, organizational charts and distribution lists

- Perform other duties as assigned by management



*Position pending contract award.

PROJECT SPECIFIC MINIMUM QUALIFICATIONS

- Bachelor's degree or equivalent experience will be considered in lieu of degree

- At least 1 year of experience supporting a Federal client project

- At least 3 years of experience in an administrative support role in an IT environment

- Experience using MS Office - Word, Excel and PowerPoint

- Experience with Microsoft SharePoint for collaboration, tracking and as a document repository

- Experience with Adobe Acrobat for editing, filling, and signing PDFs

- Familiar with Project Management principles (ie Stakeholder and Quality Management)

- Experience with consolidating information from various sources and delivering high quality work products in a timely manner

- Ability to work proactively and effectively with clients

- Ability to make effective decisions under pressure

- Ability to think analytically and problem solve

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