Lead IT Business Analyst

Description & Requirements

We are seeking a Lead IT Business Analyst to join our team supporting our Internal Revenue Service (IRS) client.

This position is 100% remote.

Essential Duties and Responsibilities:

- Lead projects and ensure proper approvals are gained by participating in key routines such as ACR completion, AERB, CCB and CCN reviews.
- Serve as liaison between the operations and IT to document needs and wish list items related to top initiatives.
- Serve as liaison between the operations and IT to document needs and wish list items related to top initiatives.
- Partner with vendor and internal technical teams to gain estimates and establish timing expectations for projects and tasks specific to system enhancements.
- Provide technical support as needed based on hot topics and customer feedback.
- Lead discussions, gain operational buy in and launch initiatives to ensure continuous improvements and enhanced customer experiences for channels.

- Interact with the business stakeholders and subject matter experts to understand their problems and needs

- Gather, document, and analyze business needs, technical requirements, risks and process flows, and create system documentation and user manuals

- Using detailed understanding of components of IRS applications/processes, ensure business/technical requirements are understood and translated to system design and procurement requirements for consistent frameworks/standards development, risk management, and system/process updates

- Work across the enterprise to coordinate with the various stakeholders, including developing and communicating processes and plans to ensure the smooth operations of IRS projects.

Project Specific Minimum Qualifications:

- Bachelor's Degree from an accredited college or university required; an additional four (4) years of related experience may substitute for degree

- At least seven (7) years of related experience

- Experience supporting IRS IT programs

- Experience in soliciting and documenting requirements, technical writing and document preparation, and creating and utilizing test cases

- Experience working under Agile software development methodologies

- Self-starter that does not require extensive guidance

- Expertise with Microsoft Office Suite, including Project and Visio

- Proactive communication skills with multi-site-located team

- Demonstrated problem-solving and structured analysis skills

- Excellent verbal and written communication skills

- Demonstrated success in client support

Additional Requirements as per Contract:

- Candidates must have held an active IRS MBI clearance within the last 2 years to qualify

- Candidates must be a US Citizen or a Legal Permanent Resident (Green Card status) for 3 years, and be Federal Tax compliant

Minimum Requirements

- Bachelor's Degree or equivalent experience

- 7+ Years

EEO Statement

Active military service members, their spouses, and veteran candidates often embody the core competencies M...