Video Production Specialist

SUMMARY:

The Video Production Specialist is responsible for processing video files as well as conducting remote videography for virtual proceedings.

This is a remote position with responsibilities that include synchronizing and editing video files while collaborating with vendors and clients to deliver videos in requested formats.

In addition, they are required to ensure that virtual proceedings occur as scheduled without technical difficulties, plus monitors the quality of the connection to ensure all logistics, questions and concerns are addressed. The Video Production Specialist is required to stay knowledgeable regarding technological advances in the legal support industry.

ESSENTIAL FUNCTIONS:

 

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.



* Edit and synchronize video projects using appropriate software (training will be provided)


* Manage and work with various types of video files


* Process and upload remote video stream recordings as assigned


* Review video orders and use Box.com to share links with clients to access their video files


* Record virtual proceedings and present electronic exhibits 


* Assist with troubleshooting connectivity for audio and video stability, prior to and during remote events


* Effectively communicate and work with clients and vendors to provide excellent customer service


* Provide clients with auto recorded Zoom depositions, ensuring that off-record conversations are edited out


* Inform managers and peers on relevant information in a timely manner


* Collaborate with other departments to assist with various client requests


* Encourages and builds mutual trust, respect, and cooperation among team


* Perform additional duties as assigned


* Actively demonstrate the company values of SPIRITED

COMPETENCIES, SKILLS AND ABILITIES:

 


* Strong attention to detail, highly organized and extremely resourceful


* Must be tech savvy and able to learn the use of new software with ease


* Ability to provide extraordinary customer service


* Possess excellent written and verbal communication skills


* Proficient with Outlook, Word, and Excel


* Willingness to train and learn new video editing related software


* Ability to multi-task, work with deadlines and work well under pressure


* Works well independently and with other department members


* Accepts direction well


* Excellent attendance and punctuality


* Must be a positive team player and be able to communicate with team members

EDUCATION / EXPERIENCE:

 


* High school diploma or equivalent required



* Client service, video editing and/or remote streaming experience is a bonus

SUPERVISORY RESPONSIBILITIES:

This role is not a supervisor position.

LANGUAGE SKILLS

Ability to effectively present information and respond to questions from internal and external customers whose...