Sr. Enterprise Applications Analyst

Job Req ID: 26038

About Supermicro:

Supermicro® is a Top Tier provider of advanced server, storage, and networking solutions for Data Center, Cloud Computing, Enterprise IT, Hadoop/ Big Data, Hyperscale, HPC and IoT/Embedded customers worldwide.

We are the #5 fastest growing company among the Silicon Valley Top 50 technology firms.

Our unprecedented global expansion has provided us with the opportunity to offer a large number of new positions to the technology community.

We seek talented, passionate, and committed engineers, technologists, and business leaders to join us.

Job Summary:

Supermicro is looking for a Salesforce Developer to manage our Salesforce platform and be a strategic partner in using this core system across the business.

You will be responsible for business process design, test, build and implementation.

Additionally, you will help guide the business in process development and enhancement and work on future implementation needs.

We want someone passionate about leveraging Salesforce to achieve success and value across the business.

We want someone who is excited about being a crucial part of a high-growth company with incredible products.

We hope to leverage your skills and expertise to enhance and evolve the value of our Salesforce instance across the business.

The right person for this role will have analytical and problem-solving skills with a proven background in Salesforce development, configuration, and governance standardization.

They should be able to help translate GTM and Customer Service business needs to system configuration.

Essential Duties and Responsibilities:

Salesforce Sales & Service Cloud Development:


* Design, develop, and customize Salesforce Sales & Service Cloud solutions to meet business requirements.


* Implement and maintain Sales & Service Cloud functionalities, including case management, knowledge base, and service console customization.

Apex and Lightning Web Components (LWC) Development:


* Utilize Apex programming language to develop custom functionality within the Salesforce platform.


* Leverage Lightning Web Components (LWC) to enhance the user experience and deliver modern, responsive user interfaces.

Integration:


* Integrate Salesforce Sales & Service Cloud with external systems and applications to ensure seamless data flow.


* Collaborate with integration teams to design and implement robust, scalable solutions.

Custom Component Development:


* Create custom Apex classes, triggers, and Lightning Components to extend the standard functionality of Salesforce Sales & Service Cloud.

Optimization:


* Optimize the performance of Salesforce Sales & Service Cloud through code enhancements and best practices.


* Troubleshoot and resolve any performance-related issues.

Collaboration and Documentation:


* Collaborate with cross-functional teams to gather requirements and translate them into technical solutions.


* Create and main...