Installed Base Services Engineer

Responsibilities Interaction with customer.

Interaction with Internal Team.

Planning the Execution work.

Technical Support: working closely with Service partners in day to day activities to enhance customer satisfaction.

Provide Technical Support for Customer Communication Skills: Shall have good communication skills and good coordination within the team.

Lead Management : Shall have skill set to identify the Opportunities & convert in to Business Leads.

Software Integration : Shall have good knowledge about the software & monitoring tools.

Qualifications

3-5 years of Hands on experience in relevant service industry & can able to manage the COLO Customers.

Good troubleshooting skill of UPS & Other related accessrories products Fair knowledge of IT & Data center Products.

Schedule: Full-time
Req: 0098JS