ESIS Claims Team Leader, WC

JOB DESCRIPTION

Are you ready to make a meaningful impact in the world of workers' compensation? Join ESIS, a leader in risk management and insurance services, where your skills and talents can help us create safer workplaces and support employees during their times of need.

At ESIS, we're dedicated to providing exceptional service and innovative solutions, and we're looking for passionate individuals to be part of our dynamic team.

If you're eager to advance your career in a collaborative environment that values integrity and growth, explore our exciting workers' compensation roles today and discover how you can contribute to a brighter future for employees everywhere!

The ESIS Claims Team Leader is based in the Portland office and will be responsible for supervising and directing the activities of Claims Representatives, Specialists, Claims Assistants and/or other Clerical support positions in the investigation and settlement of claims to assure prompt, efficient, and fair claims handling.

The Team Leader will be responsible for working with the ESIS Claims management team to successfully implement business plans focusing on claims quality, customer service, staff development and expense management.

Major Duties & Responsibilities:


* Assigns work to subordinates and determines subordinates settlement and reserve authority in conjunction with the Claims Manager or Claims Leadership.


* Supervises investigations of claims and oversees the settlement and disposition of claims within their area of responsibility assuring timely, equitable and cost effective settlement.


* Assesses liability and establishes loss reserves to reflect probable obligation and reviews/modifies reserves as necessary throughout the life of the claim.


* May directly settle claims depending on office size, territory or workload.


* Evaluates work of subordinates on open cases and at periodic intervals.

Provides direction and counsel by identifying areas of improvement needed.


* May be responsible for overseeing proceedings for subrogation or recovery and for cases in suit.


* Assesses employee capabilities and conducts performance appraisals of subordinates.

Provides guidance, motivation and resources to subordinates to ensure that individual, department and company goals are met.

Implements training and development and participates in the compensation administration process.


* Facilitates change by addressing points of resistance and individual issues and concerns.

Acts as a facilitator to help remove barriers and resolve team issues.


* Participates as an accountable member of the Claims Leadership Team and promotes division/company strategies and values.


* Builds internal and external relationships.

Participates in marketing as required.

Participates in account reviews.

Works with business partners such as insurance companies, TPA's, internal ACE departments, brokers, attorneys, clients etc.


* Handles other superviso...