Product Strategy Director, Pathwell Bone & Joint - Cigna Healthcare - Hybrid

This role will lead the Strategy, Development and Execution for Cigna's Pathwell Bone & Joint solution, a flagship MSK-focused product.

Pathwell Bone & Joint is driving to achieve Cigna's affordability objectives by elevating high-performing provider networks, coordinating clinical and non-clinical customer navigation, offering a digital-first care management approach, and aligning benefit incentives.Pathwell Bone & Joint has also launched an innovative network monetization strategy which allows Cigna to better capture the value we are creating in the market.

This position will lead a team of Product Solution resources with significant matrix management responsibilities.

Job Summary:


* Drive continued development of the Pathwell Bone & Joint solution as Cigna's flagship MSK-focused product.


* Execute on PB&J's 2025 roadmap, including delivering on its portfolio investments.


* Enhance the digital-first clinical navigation capabilities and refine Cigna customer and provider service capabilities into a unified Cigna Employer solution


* Understand and deliver on financial expectations (earnings, TMC)


* Lead a cross-functional team of matrix partners in product, operations, pricing, provider service, clinical navigation, underwriting, sales, analytics, marketing, reporting and others to actively design new solution concepts


* As needed, conduct market testing of new concepts with clients, customers and/or providers


* Develop product roadmap and communicate progress against goals to executive leadership


* Determine components / capabilities needed to enable the solution concepts


* As needed, collaborate with corporate development on potential vendor partnership strategies that will enable the solutions


* Develop press releases and sales material to market the new concepts

Job Requirements:


* Bachelor's degree required / MBA or Advanced Degree Preferred


* 10+ years of experience within the healthcare industry


* Product Solutions experience preferred


* Knowledge of Cigna segments, products and supporting platforms preferred


* Trusted team player with proven ability to foster and manage working relationships with matrix partners


* Creative thinker with ability to think outside the box and translate ideas into actions; ability to demonstrate problem solving skills


* Ability to juggle multiple priorities and work with frequent shifting priorities and due dates


* Ability to work independently


* Proven oral and written communication skills across various levels of the organization


* Proficient in PowerPoint, excel and word


* Demonstrated ability to drive results with sense of urgency


* Travel up to 25%

If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.

For this position, we a...