Manager Training

Job Description

Sagility combines industry-leading technology and transformation-driven BPM services with decades of healthcare domain expertise to help clients draw closer to their members.

The company optimizes the entire member/patient experience through service offerings for clinical, case management, member engagement, provider solutions, payment integrity, claims cost containment, and analytics.

Sagility has more than 25,000 employees across 5 countries.

Job title:

Manager Training

Job Description:

We are currently hiring a Training Manager to support the overall business strategy for the function and govern the same across geos along with Geo Training Leads.

Partnering with Geo Leads to manage training programs and the learning experience for learners for the process across geos.

Plays a lead strategic role, overseeing the creation/implementation of content, e-learning, collateral, and other training materials that will impact behavior-changing training using various training theories inclusive of job aids, facilitator and participant guides, on-the-job training systems, tutorials, and demonstration models.

Implement best practices in training and development activities to ensure maintenance of top-notch training programs, which implies top notch performance.

Plays a highly collaborative role where he builds solid cross-functional relationships with departmental heads and management across the business spectrum.

Key areas of responsibility:


* Managing the Global training department as a whole and the delivery of its projects & strategic initiatives (NHT, Refreshers and process changes).


* Primary role of leading the Global Training Office department and providing direction to junior management and personnel.


* Build and maintain training support systems to the team, enabling them to better execute their duties by sharpening their skills.


* Serve as an effective partner to the Training Teams, supporting the development, implementation, and delivery of Learning Solutions across geos.


* Design learning strategies to fill needs as identified through analysis and in partnership with the Geo & Central Leadership Team


* Ensure that programs meet deadlines and that they are completed within the allocated budgets.


* Plays a mentorship role to key personnel, assisting in the execution of their duties upon request, honing their skills, and getting them ready for the occupation of his position.


* Overall organizational planning and execution including resourcing, skilling, budgeting, and other performance improvements strategies.


* Participate in training solutioning during RFP and delivery life cycle


* Drives the skill development programs for the team that incorporate overall business objectives and maintains interactive learning solutions that drive measurable results for the business and guarantee that those solutions are instructionally sound and are up to the business?s quality standards...