Test and Release Manager

Description & Requirements

Be part of something great

Maximus is a global organisation that specialises in providing health and employment services to millions of people every year.

Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives.

From assessments and health services to employability programmes and specialist support, we do work that matters with people who care.

Role Summary

The Test and Release Manager is responsible for planning, managing, and controlling the releases of technology and to assure the quality of the release by planning and leading the testing of the end to end solution to a successful go-live into production.

They are also accountable for working with Service Operations to assure that all aspect of services are designed delivered and tested to assure quality service introduction to live environment.

To partner with the Operations Service Managers to assure the embedding of post go-live support to meet agreed SLAs.

This is achieved through managing a team of testers, 3rd parties, stakeholders, end users and working closely with technical delivery teams and Service Operations teams.

Essential Duties and Responsibilities

Testing Strategy and Implementation


* Develop a testing strategy for the project/programme and setup the tools and methods to be used across the team including automation where possible


* Develop or facilitate development of the test plans for all testing phases from system - user - integration - performance - operational testing as required.

Release Planning and Coordination


* Develop the programme release schedule with the delivery teams, the client and 3rd parties assuring all dependencies are understood and buy in gained, ensuring meeting all delivery commitment milestones


* Ensure all resources required are available to deliver the release schedule - people, environments and tools


* Manage the release schedule with all parties to assure correct functions are available on time for testing and go-live depending upon internal/clients and 3rd party applications, defect backlogs, planned infrastructure, software and data releases


* Define and manage the technology go-live checklist for each release to agreed standards.

Service Introduction


* Work with Service Operations and 3rd parties to define services and SLAs post go-live aligned with end user and client expectations - Identify and analyse handover requirements, and design the service post project


* Design, build, test, and document any Service Operations requirements e.g.

automated processes, tools, monitoring


* Oversee deployment of the service, ensuring service acceptance criteria are met


* Partner with Service Management on hypercare post go-live or post each release to assure all SLAs can be met and all backlogs of agreed defects are fixed

Stakeholder Management


* Manage interfaces with external stakeholders...