Field Service Representative - Power Services

Great people make Schneider Electric a great company.

Schneider's Field Service Representatives play an impactful role within the organization - collaborating with customers, team members and third-party partners to perform assembly, startup, diagnostic, repair and preventive maintenance on both Company and third-party manufactured equipment in a variety of dynamic environments.

They are problem solvers.

They are customer focused.

They are passionate about the work they do.

They are the future of Schneider Electric! Is this you?

We are proud to offer all Field Service Representatives with direct product training and training on all digital and physical tools associated with their work.

Schneider Electric provides service vehicles, tools, uniforms, mobile devices, and laptops for daily professional use.

This person will be focused on the Phoenix region.

The position is home-based with a flexible work schedule and 40-hour guarantee (+Overtime).

There is potential need to work evenings and weekends, and overnight travel could be possible at times (in particular as part of training).

This Field Service Representative position will be within our U.S.

Services business, specifically our Cloud Services Provider - Power Services team.

Our team focuses on installing, commissioning and servicing critical data center equipment including Switchgear and UPS'.

We are the OEM (Original Equipment Manufacturer) services provider for SquareD, ASCO Power, APC (American Power Conversion) / MGE / Schneider Electric equipment.

As a Field Service Representative, a typical day for you might include:


* Pre-site, startup, repair, preventive maintenance, and field modification of equipment


* Problem solving with customers, electricians, sales partners, technical support, District Service


* Completion of field service reports, expense reports, preventive maintenance, and startup data sheets


* Manager and/or Regional Service Director to resolve complex escalated issues


* Continuous learning and training on various products both in the field and in the classroom

On some days, you may even:


* Assist the Field Project Manager on larger system startups


* Act on behalf of the District Service Manager to resolve operational issues as required

This may be the next step in your career journey if you have:


* An Associate degree, vocational education, or similar experience in electronics, electrical theory or similar desirable discipline or military training


* Solid understanding of Electrical Theory and 480-volt, 3-phase power


* Experience reading and interpreting schematics, drawings, and theory of operation manuals


* Understand the principles of AC and DC power and various AC and DC supply circuit components


* Switchgear installation and commissioning experience


* Prior Field Service experience in industrial settings


* Ability to operate a motor vehicle in the US without restriction


* Skilled at ut...