Visitor Services Assistant - AmeriCorps

 

Position Title:  Visitor Services Assistant - AmeriCorps

Conservation Legacy Program: Stewards Individual Placements

Site Location: 5000 East Entrance Road, Paicines, CA 95043

Application Timeline: Preference given to applicants that submit application by February 21st, 2025

Position Openings: 3

 

Terms of Service:


* Ideal Start Date: March 3^rd, 2025 


* End Date: February 27th, 2026


* AmeriCorps Slot Classification: 1700 Hour, 52 weeks

 

Purpose:

Stewards Individual Placements (Stewards), a program of Conservation Legacy, provides individuals with AmeriCorps service and career opportunities to strengthen communities and preserve our natural resources.

Participants serve with federal agencies, tribal governments, and nonprofits to provide institutional capacity, develop community relationships, and support ecosystem health.

Stewards in partnership with the Pinnacles National Park will host a Visitor Services Assistant.

 

The Visitor Services Assistant is an AmeriCorps position that will assist with providing interpretive services to visitors.

 

Description of Duties:


* Answers a wide variety of visitor questions with an explanation and description that evokes a discussion of subject matter.


* Provide general information about local facilities, pertinent rules, and regulations, and other regular inquires.


* Provides public orientation and explanations of current park events and informs visitors of potential safety hazards.


* Providing talks following a prescribed outline and requiring application of broad Pinnacles specific interpretive themes.


* Create content for web, NPS app and social media platforms related to Pinnacle’s core interpretive themes.


* Respond to email, voicemail, phone calls, and postal mail requests for information.


* Provide on-trail assistance that requires hiking for extended periods of time focusing on visitor safety.


* Gathers information from reporting parties concerning incidents within the park and notifies appropriate personnel.


* Attend off site community events to promote park themes and programs.


* Provides a wide range of services to visitors, including assistance with lost articles, car trouble, and first aid.


* Uses and maintains a variety of technology equipment and assists other staff in the performance of clerical work.


* Assist with weekend traffic operations.


* Work with other divisions team members and interns to develop a broad understand to park management operations.


* Performs minor maintenance duties to ensure a clean, safe work area.


* Follow safety protocols and general practices.


* Operates and maintains a variety of computer technology and audio-visual equipment and assists other staff in the performance of clerical.


* Other duties as assigned to gain experience with other work groups at Pinnacles.

 

 

Qualifications:


* Must have a valid driver’s license and cl...