Summer and Business Operations Grad Assistant

Job Description

RESPONSIBILITIES:

SUMMER


* Assist with summer intern and conference reservations, attendee roster collection, and attendee roster imports into our housing management platform.


* Coordinate any room change requests with Housing operations team, and in the housing management portal.  Ensure changes are accurately reflected so that billing is accurate.


* Coordinate with the Campus card Office and IT to ensure that access cards are accurately prepared and tested for all summer guests prior to their arrival.


* Confirm and coordinate room availability and readiness with Housing operations team


* Assist with key inventory management for summer guests staying in halls where key access is required.


* Supervise the preparation of rooms for summer interns and conference arrivals, ensuring each room is ready for guest arrival.


* Maintain inventory of conference linens and supplies.


* Ensure proper operation of check in/out procedures for summer interns and conference groups.


* Answer questions and resolve guest issues while providing great customer service


* Support Housing Operations staff during peak times as needed.


* Assist Associate Director of Business Operations in coordinating volunteers for Unpack the Quack.

BUSINESS OPERATIONS


* Administering and processing Faculty Staff meal plans


* Administer and process Pre-Fall meal requests from Student Affairs staff


* Assist in collating and preparing backup documentation for catering invoices on a weekly basis.


* Support in updating the departmental website, particularly related to Summer Conference services.


* Production of departmental meal vouchers

GENERAL


* Administrative support in the main office, including but not limited to:
+ Respond effectively and efficiently to questions, requests, communications, and concerns regarding building issues.
+ Answering phone and in person inquiries from students and parents while providing outstanding customer service.


* Project based support of departmental initiatives, which may include but not limited to:
+ Assist in preparing office communications to students, social media posts
+ Key audits and management


* Maintain positive working relationships with outside contractors, vendors, and university staff.


* Work in partnership with various university offices as needed.


* Maintain confidentiality of records and information.



* Other duties as assigned.

POSITION QUALIFICATIONS:


* Enrolled as a Graduate Student in an accredited institution.


* Preference given to candidates with prior housing, residence life, or summer conference experience.


* Good organizational skills and technologically adept.


* Positive attitude with excellent oral and written communication skills.


* Ability to be on your feet and on the move for long periods of time, and ability to lift 20-25 pounds w...