Field Service Engineering

For over 125 years, ASCO Power Technologies has been pioneering every major product innovation in power transfer technology.

Today, we are an industry leader in the manufacturing of automatic transfer switches, industrial control products and power control systems, and the world leader in emergency and standby power transfer solutions.

We are the Power Authority - committed to providing a full range of quality-driven products backed by 24-hour nationwide service support.

ASCO Power Technologies, an industry leader in the manufacturing of automatic transfer switches, industrial control products and power control systems, services, and solutions, has an exciting career opportunity for an experienced Hybrid Service Technician with 10+ years of field experience based out of Winnipeg Manitoba Canada location reporting to the National Field Service Manager.

The role is to cover the province of Manitoba and Saskatchewan.

The candidate may be required to travel a few times a year to other parts of Canada to support other regions.

We are looking for an experienced technical individual with sales skills who can help develop the customer base in the territory while providing great technical service.

Main Responsibilities:


* Help develop the region by targeting potential customers and ASCO installed base with our service offers.


* Build relationships with Generator dealers, distributor partners and end users in the assigned territory.


* Performs field service work in accordance with service agreements to conduct maintenance, modifications, start-up and validation of Load Transfer Switch and Power Control Systems.

- Provides troubleshooting, adjustment and repair services on all Load Transfer Switch and Power Control Systems products in the field.


* Prepares service reports which may contain design recommendations that may be forwarded to Product Engineering groups.


* Provides follow-up action, as required, with reference to Field Service trips.


* Conducts training sessions in the operation, maintenance, theory and design of ASCO equipment, as required.


* Performs field modifications to Load Transfer Units and/or Power Control Products or its intended operation.

- Responds to customer service and emergency calls


* Provides leads to Service Sales Department to maximize opportunities and assist in the extension of additional sales.


* This position requires individuals to work irregular hours 24 - 7 (weekdays.

weekends, evenings, nights, overtime) Qualifications

Qualifications and skills required:


* Post secondary education in Electrical Engineering, electrical technologist, Journeyman electrician or another related field


* Knowledge of 3 phase electrical power 600 volt - Knowledge of Building distribution and generators/breakers - Use of oscilloscope; special test equipment, and standard laboratory instruments and meters.

A strong knowledge in PLC and communication is desired and would be an asset.
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