CODE ENFORCEMENT AIDE

ABOUT THE POSITION

The County of Riverside Department of Code Enforcement is seeking to fill a Code Enforcement Aide to support the Palm Desert location.

The Code Enforcement Aide will be assigned to a Code Enforcement team and provide specialized clerical support to the contact center.

Duties will include assisting the public by answering phones, processing mailing, and providing support to various offices.

Candidates must be able to type 25 net words per minute and may be required to take and satisfactorily complete a virtual and/or in-person exam.

Competitive candidates demonstrate knowledge of Riverside County land use ordinances, codes, and regulations.

Candidates who are bilingual in Spanish and have experience providing customer service both in person and over the phone are preferred.

Meet the Department!
The Riverside County Code Enforcement Department is responsible for protecting the health, safety, and welfare of residents in the unincorporated areas of Riverside County.

EXAMPLES OF ESSENTIAL DUTIES

• Perform complex clerical work requiring the application of code enforcement and community improvement policies and procedures, laws, and specialized terminology.

• Prepare and process code enforcement complaints which require the review of complex source material and a thorough familiarity with land use and building policies, procedures, terminology, and various applicable laws in order to open and prepare case files for investigation.

• Give information to the public or agency representatives in situations where judgment and interpretation of departmental policies and regulations are required.

• Review a variety of case file material, reports, forms, and records for accuracy, completeness, and compliance with applicable ordinances.

• Answer questions involving searching for and summarizing technical land use, zoning, building, or housing code data, laws, policies, or procedures; answer questions regarding the Community Improvement Program and activities.

• Perform routine non-contact investigations.

• Compile a variety of documents and investigative reports which require locating sources of information, devising forms to secure the data, and determining the proper format for finished documents; design or revise office forms.

• Set up and maintain complex code enforcement filing and/or Community Improvement Program systems.

• Initiate replies to routine correspondence; compose correspondence, simple investigative reports, and other materials requiring the application of code enforcement and/or subject matter knowledge and discrimination in the selection of data; may provide technical guidance to other clerical staff; prepare and revise written procedures.

• Type a wide variety of complex code enforcement and/or community improvement materials related to the opening and maintenance of case files, utilizing information processing equipment; develop automated files and maintain the storage medium; devel...