Job Posting Title Pharmacy Technician Inbound Call - Work from Home, OH, IN & FL - Accredo

Candidates must reside in the states of Ohio, Indiana and Florida.

Are you ready to step into a position that combines your communication skills, attention to detail, ability to multitask, and unrelenting drive to help patients?

We're looking for Certified Pharmacy Technicians to join our pharmacy team.

If you've worked in Pharmacy Operations before, this role is different - you'll take your knowledge and expand it beyond your belief.

Take a break from a retail environment, enjoy a set schedule, and come enjoy the satisfaction of helping others!

The Front-End Pharmacy Technician could be responsible for taking inbound calls transferred from contact center representatives.

Calls would either be resolved or transferred to a pharmacist as appropriate.

Other Front End Pharmacy Technician functions involve responsibility to perform data entry or other pharmacy queue work, typical of a registered pharmacy technician.

What you'll do:


* Be a superstar in the eyes of providers and patients alike: Take inbound calls from contact center representatives and resolve or transfer to a pharmacist as appropriate.


* Pay attention to detail: Translate prescriptions from the prescriber and enter information in the patient's profile in accordance with state regulations.


* Be a team player: Work with pharmacists per work instructions, policy and procedures, management direction or any national or state regulations.

You'll start with training, but you're not doing it alone.

You'll enjoy a supportive environment with your peers and other teams who want you to succeed.


* You'll ensure quality assurance, report adverse events, and assist with prescriber and patient outreach.

What you need to do the job:


* High School Diploma or GED required


* 0-1 year of relevant experience


* Valid Pharmacy Technician license strongly preferred, or Pharmacy Tech-In training/certification/registration as required by state laws


* Basic math and computer skills including Windows navigation, Microsoft applications, internet and email required


* Strong verbal and written communications skills


* Ability to learn internal systems, processes and programs as needed


* This role is required to reside in the state of Ohio, Florida, or Indiana

Why you should join our team:


* Benefits that start on day 1


* 18 PTO days + 8 holidays off/year


* Tuition reimbursement


* 401K match


* Consistent 40-hour work week, Monday - Friday


* Voluntary Overtime


* Real clinical focus on pharmacy skills (i.e.

not just using the cash register!)


* Great safety record for our patients


* Career progression opportunities

NOTE: We are currently training in a work at home environment, and you will be required to have reliable internet connectivity provided through a wired connection.

A mobile or hot spot environment is not acceptable, and you may need to purchase an Ethernet cord depending on your current set up.

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