H.R. Generalist/Employee Relations Specialist

Job Summary

Provides guidance and assistance to all employees regarding various Human Resources (H.R.) issues, including employee relations, benefits administration, and organizational compliance.

Collaborates closely with the health insurance broker, RHF Benefits Service Provider, Legal Department, and other departments to ensure that H.R.

policies, processes, and strategies align with company goals and comply with legal and regulatory requirements.

Responsible for maintaining positive relationships and ensuring compliance with employment laws.

Protects the interests of employees and the organization by adhering to company H.R.

policies and procedures.

Supports the Vice President of Human Resources.

Confidentiality is critical.

Typical Duties and Responsibilities

Benefits Administration (30%)


* Provide benefit information to eligible corporate staff, Managers, and Regional Managers; assist with employee benefits programs.


* Address employee inquiries concerning benefits, refer to resources as needed, and maintain up-to-date benefit records.


* Assist with health insurance open enrollment, including distributing materials, posting information on the H.R.

intranet, and ensuring compliance with ACA guidelines.


* Manage processes for terminated employees, such as mailing voluntary supplemental life conversion forms and assisting beneficiaries with death claims.


* Review monthly health insurance discrepancy reports and follow up with communities as necessary.


* Assist employees with retirement benefits by providing necessary paperwork and coordinating with the retirement provider.


* Maintain records of Beneficiary Forms and assist employees with enrollment in the Flexible Spending Account (FSA).


* Support employees with FMLA, pregnancy leave, other leave types, and COBRA administration.


* Coordinate health insurance premiums for employees on leave and notify RHF Benefits Service as required.

Employee Relations and Compliance (35%)


* Conduct internal workplace investigations, ensuring confidentiality and compliance with applicable laws.


* Partner with leadership to develop strategies for improving employee satisfaction and retention.


* Provide coaching and guidance on conflict resolution, disciplinary actions, and performance improvement plans.


* Collaborate with the Legal Department to ensure compliance with labor laws and best practices.


* Work with the Operations Department and senior leadership to align H.R.

initiatives with organizational goals.


* Assist in recruitment, onboarding, training, and professional development programs.


* Develop and enforce H.R.

policies to ensure compliance with federal, state, and local laws, including ADA, FMLA, and Title VII.


* Conduct regular audits of H.R.

practices to ensure compliance and efficiency.


* Provide training and updates to employees and Managers on H.R.

policies and legal changes.


* Utilize H.R.

metri...