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Support Coordinator

Support Coordinator

Basingstoke and North Hampshire

Permanent, Full Time (37.5 hours per week) 

£12.61 per hour (£24,664 per annum) plus great benefits, including Health Cash Plan!

Home, a place where you belong

Are you a self-starter motivated by supporting isolated and vulnerable people in our community to improve their lives? As our Support Coordinator, you’ll provide short-term interventions to link customers with complex needs to other services in the community.

You’ll take referrals from the Multi-Agency Safeguarding Hub (MASH) for people identified as at risk of self-neglect by GPs, Paramedics, or Fire Service when they’re called to an incident in their homes.

You’ll be supporting those who have fallen through the gaps in services, such as customers with support needs around hoarding, poor living conditions, or difficulty maintaining their well-being, so you’ll make a big difference every day helping isolated customers in the community achieve their hopes and aspirations.

Amazing we know!

Typical day as a Support Coordinator


* Creating support plans with your customers and coordinating our small team of Support Workers.


* You will be working with a customer group in their own homes and community across Basingstoke and North Hampshire that experience mental health and have complex needs.


* Helping customers with daily living activities such as making meals, shopping, budgeting, maintaining their tenancy and moving onto independent accommodation if they are able.


* Carrying out risk assessments, liaising with agencies, support planning, goal setting and regular reviews.


* Cuppas, chats and catch-ups.  There’s no rushing from one customer to the next here!  There is plenty of time to collaborate with colleagues, too.     

Fancy going home each day knowing that you have helped change our customer's lives for the better? You’ll do that here, working for one of the top ten Great Places to Work in the UK! 

You bring


* Passion to support our customers to live their best life, working collaboratively with an eye for detail. 


* An ability to be dynamic and manage your own diary and caseload to focus on outcomes for our customers.


* Experience of creating person-centred support plans and supporting colleagues in working to work to the plans.


* Experience of coordinating and assessing customer referrals.


* The ability to work on your own initiative, remain calm under pressure and have a resilient approach


* You’ll need a vehicle insured for business to get from A to B.

The great news is that we’ll pay your mileage! 

Due to limits on our current sponsorship certificates, we cannot offer sponsorship to external candidates for this role.  This remains under regular review. 

Our team

Looking for a job where you really belong? Where you can be, well you! Bring your uniqueness, brilliant skills and awesome experience to deliver amazing things for our...


  • Rate: Not Specified
  • Location: Basingstoke (Wellington Terrace), GB-ENG
  • Type: Permanent
  • Industry: Medical
  • Recruiter: Home Group
  • Contact: Not Specified
  • Email: to view click here
  • Reference: 25158
  • Posted: 2025-01-17 07:17:21 -

  • View all Jobs from Home Group


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