Transformation Senior Associate- Securities Billing Operations

Are you a strategic thinker with strong problem-solving and storytelling skills and a passion for driving transformative change? If you're seeking a high-impact, dynamic role where you can significantly influence the profitability of a global business, we invite you to join our Securities Services Operations Transformation Team.

Here, you'll play a pivotal role in revolutionizing the day-to-day processes within Client Billing Operations and this is a rare opportunity to be a trailblazer in a rapidly evolving organization where you'll have the autonomy to drive strategic initiatives that directly contribute to our success, all while working in a collaborative, fast-paced environment and with highly supportive leadership and programs to foster growth and career mobility, your skills and capabilities can increase and be fine-tuned to make you more agile and versatile in reaching your career potential.

As a Transformation Senior Associate- Securities Billing Operations in the Securities Services Operations Transformation team, you'll be at the forefront of innovation, leading efforts to streamline and enhance our billing processes.

This unique position offers you the chance to work directly with the Global Head of Client Billing Operations, shaping the future of our business operations.

You'll not only design strategic roadmaps but also roll up your sleeves to implement them, driving meaningful and measurable improvements in efficiency and effectiveness.

Job responsibilities


* Work with Transformation Manager/VP to spearhead initiatives to reduce manual processes and mitigate associated risks, leveraging cutting-edge technology and tools.


* Design and implement a strategic roadmap for long-term change aligned to long-term goals for the Billing organization and the Securities Services business overall.


* Enhance cross-functional communication and collaboration, ensuring seamless integration across teams.


* Support work toward automating and optimizing our billing processes, accelerating invoice production and the speed with which we are able to bring in revenue.


* Collaborate with a diverse team of 140 professionals across Plano and Manila, producing thousands of invoices monthly.


* Identify, prioritize, and execute operational improvement opportunities, crafting comprehensive plans and timelines.


* Engage with stakeholders at all levels, including senior leadership across Securities Services, to gain alignment and support for initiatives.


* Partner with Product and Intelligent Automation teams to deliver sustainable, impactful change.

Required qualifications, capabilities, and skills


* 3+ years of experience and demonstrated success in Strategy, Transformation, or Consulting, preferably with some degree of operational or technology focus


* Proven ability to design and execute strategic planning and process change, with strong attention to detail and thorough documentation of each step


* Str...