Support Administrator Senior/Specialist

Company

Federal Reserve Bank of Cleveland

The Federal Reserve Bank of Cleveland is part of the nation’s central bank and we’ve provided many opportunities for professional growth during our history.

For twenty-five years in a row, we’ve been named “One of Northeast Ohio’s Best Places to Work” by North Coast 99.

This prestigious award honors organizations with outstanding employment practices, including compensation, benefits, training, recruitment, retention, community services, and employee communications.

Our People Make the Difference! The Federal Reserve Bank of Cleveland is seeking innovative thinkers with vision to build the framework that will carry the Bank into the future.

Follow us on LinkedIn, X, Instagram, and our YouTube channel – Cleveland Fed

Provides advanced level support to the Office of the Corporate Secretary and the Federal Reserve Bank of Cleveland’s boards of directors to ensure that meetings, expenses, projects, risks, issues and resources are being supported in an effective and efficient manner.

Essential Accountabilities


* Delivers independent, advanced level data analysis and support for various projects and assignments.

Provides insight in project meetings.

Prepares status reports related to project budget, timeline, activities, risk, and project issues as appropriate.


* Participates, and occasionally leads, process improvement projects by performing research and providing input/insight into existing business processes to increase productivity, enhance quality, and allow business continuity.


* Collaborates on communications, prepares reports, and assists with creating presentations for leadership and staff.


* As requested, drafts content to promote the work of the business line to different audiences.

Output may range from newsletters, social media posts, internal/external website content, to other communication mediums.


* Documents, organizes, and maintains an accurate and up to date filing system of physical and electronic materials and Bank records.


* Balances and reconciles board expense reports, invoices, vendor payments, payroll hour calculations, etc.


* Oversees or coordinates meeting and event arrangements, including OCS staff and director travel.

Advises on activity schedules for meeting and luncheons in conference rooms, including logistics and communication needs.

Works closely with Conference and Event Management.


* Performs other duties as assigned or requested.

Education and Experience


* High school diploma and 9 years of related work experience OR


* Two years of college and 7 years of related work experience OR


* Bachelor’s degree and 5 years of related work experience OR


* Master’s degree and 3 years of related work experience

Knowledge and Skills Areas – Advanced Level


* Ability to perform independent research


* Knowledge of project management concepts


* Microsoft Office


* Problem solving a...