Behavioural Insights Lead

Description & Requirements

This role is a 12 Month Fixed Term Contract.

Be part of something great

Maximus is a global organisation that specialises in providing health and employment services to millions of people every year.

Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives.

From assessments and health services to employability programmes and specialist support, we do work that matters with people who care.

• The Behavioural Insights Lead manages and supports the timely and effective delivery of behavioural insights/Test and Learns and Pilot projects (both contracted and consultancy) for customers - through the management of the project teams in the relevant geographies or expertise.

• Support the engagement of local stakeholders/communities, and/or the co-design of insights projects with customers.

• Ensure that insights capture is of high quality and valued by all stakeholders.

Support bids where behavioural insights is stipulated.

• Responsible for quality, oversight and timely delivery of behavioural insights-led/ Test and Learn and Pilot projects for commissioners including reports

• Guiding and supervising insight project teams and operational teams delivering test and learns and pilot projects

• Writing and developing insights project proposals

• Working directly with Contract Managers, Service Leads and Commissioners of insights projects

• Supporting thematic analysis and outcomes/proposals for insights reports

• Internal stakeholder management, in particular for contract/account managers to provide insights into project updates

• Supporting bid/tender activities, and defining the insight project benefits

• To line manage as required the regional Behavioural Insights project officers

Key Functions

• Responsible for the management and delivery of behavioural insights projects for customers

• Providing subject matter expertise and guidance to individual projects or officers - including on project design

• Providing regular updates to stakeholders (senior leadership, contract managers) on projects, using clear communication and presentations

• Supporting/guiding/owning the creation of insights reports, and recommendation plans for public sector/health audiences

• Supporting/facilitating network creation and community research design for behavioural insights projects, including participation in local engagement/focus groups or other insights gathering methods.

• Developing/enhancing training in behavioural insights

• Working with Marketing reviews to advise on optimised approaches to Behavioural Change programs for user identification/activation.

• Contribute towards the wider Maximus Behavioural Science Forum.

• Support operational and governance teams in the implementation of recommendations from insights projects

Role Requirements:

• Ensure delivery and meaningful completion of insights pr...