High Utilization Navigator

There is a place for you at Highland Rivers Behavioral Health!Highland Rivers provides treatment and recovery services to individuals impacted by mental illness; substance use disorders and intellectual developmental disabilities.JOB SUMMARY:The High Utilization Management (HUM) Navigator uses case management strategies to educate, advocate, and connect individuals to services.

They utilize a person-centered approach to meet the unique needs of each person and determine barriers to ongoing community-based care.

This position travels among our 13-county catchment area but will focus primarily in Cobb and Cherokee counties - office location to be determined.Are you ready to make a Difference?Duties and Responsibilities include:


* Offer support, education, and other assistance to at-risk individuals to identify and remove barriers to obtaining community-based treatment.


* Provides consultation and expertise to ensure the course of care is coordinated, scheduled, and communicated through the program process to confirm all program participants are managed appropriately.


* Determine the factors related to their high utilization of crisis services (e.g.

homelessness, inadequate discharge planning, engagement challenges, cultural factors, etc.)


* Use case management to educate, connect to services, and advocate for individuals.


* Utilize a person-centered approach to tailor needs for what is warranted for each unique person.


* Reduce the re-admission rates of being admitted into inpatient settings.


* Act as a navigator for the individuals that have not been able to engage successfully in services beyond a crisis.


* Reduce the number of people with elevated acute behavioral needs to improve access to care.


* Elevate identified gaps in resources to the regional community collaboratives to address and solution for with community partners.


* Other duties as assigned.

Benefits:


* Health Insurance through the State Health Benefit Plan of GA


* Flexible Benefits such as dental, vision, life, critical illness, etc.


* Retirement Plan with employer matching


* 4 weeks of Paid Time Off with increase of accruals based on years of service


* 10 paid holidays


* 1 personal day


* Qualifying employer for Public Student Loan Forgiveness


* NHSC loan forgiveness in qualifying counties.


* Clinical supervision for candidates on a licensure track.