Senior Account Manager, Client Strategy

We are seeking an experienced and highly organized Account Manager to join our Client Strategy team.

This individual will collaborate closely with our Managing Directors to support our clients.

Responsibilities:

Client Support & Strategy


* Provide administrative and strategic support for the Client Strategy program and executive engagement initiatives, including coordinating internal and external meetings, calls, and logistics


* Support the development and execution of account plans, including identifying sales and partnership opportunities, to drive client retention and growth


* Develop and maintain standard operating procedures (SOPs) for account management and administrative tasks

Research & Analysis


* Conduct market and client research using LinkedIn, AlphaSense, and other industry-specific tools to identify opportunities and trends


* Compile and prepare monthly reports, as well as other related documents and spreadsheets


* Update and maintain the Client Strategy Knowledge Center and PowerBI Dashboards with relevant data and insights

Collaboration & Communication


* Collaborate with internal teams (i.e., product, marketing, operations) to address client needs and improve the overall client experience


* Manage client inquiries and provide timely, effective solutions to resolve issues.

Key Qualifications:

Experience and Education


* Minimum of 5 years of equivalent work experience and a bachelor's degree in business, marketing, or a related field


* Experience in account management, client success, or relationship management roles, preferably in the insurance or financial services industry


* Proven track record of successfully managing and growing client relationships / accounts

Skills & Expertise


* Familiarity with analytics, data-driven decision making, and / or insurance industry


* Proficient in Microsoft Office Suite (Excel, PowerPoint, Word, and Outlook) and SalesForce


* Strong written, verbal and listening skills and is able to build and maintain relationships at all levels within an organization


* Ability to interact professionally and adapt communication style to various audiences

Core Competencies


* Detail-oriented, highly organized, and efficient in managing time and resources


* Ability to analyze complex problems and offer creative solutions


* Proactive, able to handle multiple tasks and prioritize effectively in a fast-paced environment with the ability to work effectively under pressure and multi-task to meet established deadlines


* Has a desire to take on more client-facing responsibilities and move into a Managing Director role following successful and sustained execution in the Account Manager role.

About Us
For over 50 years, Verisk has been the leading data analytics and technology partner to the global insurance industry by delivering value to our clients through expertise and scale.

We empower communities and businesses to...