Senior Customer Project Manager - Global Application Center Digital Power

In Schneider Electric (SE) everything we do promotes progress and sustainability for all - our colleagues, customers, partners, and the communities and societies where we live and work.

From the products, software, and services driving the digital transformation of energy management and automation to corporate citizenship and volunteer activities, we make an impact by helping people and organizations become more resilient and efficient, more electric and digital.

Which is where you come in.

Working at Schneider Electric means working toward a cleaner, better world.

You're part of a global team built on inclusion, mastery, purpose, action, curiosity, and teamwork, turning sustainability ambitions into actions.

The Role: Senior Customer Project Manager, Global Application Center Digital Power

What will you do?


* Organize & manage the project team and suppliers.

Monitor their progress in line with the project plan (scope, schedule and budget) till full completion


* Insure effective communication within the team for the best team coordination and motivation


* Manage the project contract insuring fulfilment of Schneider Electric contractual obligations and application of its contractual rights


* Ensure all appropriate actions to timely recover customer receivables (payments, Bonds,...) are done with the support of the share functions


* Monitor, control & report the project execution status, progress & KPIs.

Ensure full & effective reporting to the management (reports, project reviews, ...)


* Inform the management about project events impacting the project performance or compliance with governance principles in a timely manner


* Assess the analysis of all kinds of risks & opportunities (Financial, technical, commercial, ...).

Define and carry out the necessary actions till successful completion to avoid or mitigate risks and achieve opportunities.

Manage claims & variation orders


* Drive customer relationship (including end-user if applicable), leading and organizing all project team interactions with customer organizations (correspondences, emails, calls, meetings, ...).

Insure the highest level of customer satisfaction


* Take full accountability over the project quality and profitability (cost, cash flow & margin) including forecasting, engagement follow-ups & re-forecasting.

Ensure timely revenue recognition as per the forecast.

Implement profitability improvement actions


* Ensure that the project team and suppliers are executing the project in full compliance with Schneider Electric processes, ethics, quality instructions and governance principles.

Take all necessary actions to prevent or correct any deviations or quality issues occurring during the project execution


* Handle the Project transfer from Selling to Execution phases successfully through proactive involvement with the Sales & Tendering team prior to the transfer


* Organize the project supply chain, and resources' availabi...