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DIR Residential Services

Our vast array of services - educational, employment, vocational, residential, habilitative, and behavioral health - are delivered through a network of national and international affiliates.

This allows us to take a comprehensive, holistic approach to improving the lives of every person we serve - those who receive and those who reap the benefits of our innovative, responsive solutions.Job Description: In this role, the Director of Residential Services will facilitate the day-to-day functioning of their designated IDD programs.

The Director is responsible for administering and managing multi-site operations for Chimes-Holcomb.

They direct, plan, coordinate, and monitor program and fiscal operations to ensure efficient and effective service delivery to individuals with intellectual disabilities.Schedule Details: Full-Time: 9:00am - 5:00pmLocation: Wallingford, PAProgram: IDD Residential (Intellectual Development Disorders)Salary: $80,000 /yearJob Duties:


* Provides leadership and oversight for all areas of residential services, which includes but is not limited to, conducting regular on-site visits to monitor the provision of services to persons served and provide support to direct support professionals.


* Directly supervises a professional team who is responsible for daily program operations, development, implementation and monitoring of IP's and the overall quality of residential services.


* Develops, implements and monitors an annual expenditure management plan and modifies as needed to ensure a balanced budget.


* Develops and implements an annual marketing plan to maintain and improve census and expand services.


* Supervises the completion and submission of all Service Funding Plans and Admission process.


* Provides input and assistance to the Chief Operating Officer, in conjunction with other Directors.


* Provides supervision and assistance in the development of new and existing residential services.


* Participates in the development and implementation of Agency policies and procedures.


* Develops and implements operational procedures for the Department to ensure efficient and effective daily operations.


* Develops and implements tools to assess program effectiveness, regulatory compliance and consumer satisfaction.


* Ensures timely data entry for performance metrics and develops, monitors and modifies action plans to accomplish established goals.


* Participates in development and implementation of the Agency Strategic Plan


* Provides for the management of crisis situations including a natural disaster, a behavioral or medical emergency, or any unplanned situation requiring immediate intervention.


* Reviews select investigation reports and ensure corrective actions are taken.


* Reviews all survey reports and approves plans of correction for OHCQ.


* Develops strong community support through a positive internal and external public relations and advocacy program.
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