Europe Business Process Expert - SAP FICO - F/H

The Business Process Expert (BPE) manages relationship with all related Business Units (BUs) in France for Finance Functions as the representative from Schneider Digital.

The BPE ensures operational management for IT across France by managing the ecosystem of external vendors and internal teams.

Your key responsibilities as a BPE for the assigned applications in your perimeter :


* For the assigned applications in your perimeter( SAP; other applications)


* Drive an effective and efficient support process in close collaboration with our vendors to the benefit of our business stakeholders


* Manage the IT demands in accordance with the overall IT Schneider Digital Strategy


* Participate in global projects across Region Europe.

Ensure local involvement as well as local adoption of the solution


* Provide functional specification of smaller change request.

Be the bridge btw Business and our partners/vendors.


* Establish good relation with Stakeholders and Key Users within own perimeter

Your main missions



* Operations
+ Ensure operational stability as well as operational efficiency across the support model
+ Drive an effective support process
+ Accountable for critical incidents management
+ Manage operational and functional lifecycle of IT subject in a perspective of end to end business processes



* Enhancements
+ Follow and manage local project or enhancement realization.

Clarifies needs expressed by users, do a first validation of request (looks for alternative on standard solution, verify compatibility with core process and solution).
+ Transforms the user request into a demand understandable by solution partner (i.e.

functional specification)
+ Follow up on quality and test of final solution both with vendor/solution and business partner



* Local and Global Projects
+ Deliver local and global projects within the DevOps scope (Finance and Controlling)
+ Prioritisation of projects and activities to fit Schneider Digital priorities, taking input from the various Zones
+ Manage and challenge project demands from business, ensure they are driven forward either by use of suppliers or other Schneider Digital teams
+ Work closely with global capabilities owners
+ Follows up and understand new evolutions within perimeter to be promote re-use of functionality available, communicate on change information's



* Supplier management
+ Be the contact person for supplier (DTC team) within FICO activities



* Stakeholder management
+ Be an integral part of the business, establishes sound relationship to functional key users and other key stakeholders (e.g.

senior management, site mgt.)
+ Ensures that business needs are correctly taken into account by others teams/vendors, follow up realization, provide regular report on demand
+ Setup regular Service ...