CUSTOMER SVC/ASST DEPT LEADER

Create an outstanding customer experience through exceptional service.

Establish and maintain a safe and clean environment that encourages our customers to return.

Assist the department manager in reaching sales and profit goals established for the department, and monitor all established quality assurance standards.

Assist in directing and supervising all functions, duties and activities for the Front-end department.

Support the day-to-day functions of the Front-end operations.

Responsible for assisting with the execution of best practices, goals and Front-end standards established for the department.

Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service.

Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety of others.Based in Hutchinson, Kansas, Dillons merged with The Kroger Company in 1983.

Today, we're proudly serving Dillons customers in over 60 stores throughout Kansas.

As part of the Kroger family of companies, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit.

With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all.

Here, people matter.

That's why we strive to provide the ingredients you need to create your own recipe for success at work and in life.

We help feed your future by providing the value and care you need to grow.

If you're caring, purpose-driven and hungry to learn, your potential is unlimited.

Whether you're seeking a part-time position or a new career path, we've got a fresh opportunity for you.

Apply today to become part of our Dillons family!Minimum


* Ability to handle stressful situations


* Effective communication skills


* Knowledge of basic math (counting, addition, and subtraction)


* Retail or Customer Service experience

Desired


* High school diploma or equivalent


* Management experience


* Second language (speaking, reading and/or writing)



* Promote trust and respect among associates.


* Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store.


* Gain and maintain knowledge of products sold within the departments and be able to respond to questions and make suggestions about products.


* Assist with monitoring and control supply expenses for the department.


* Assist with managing cash control, sales and cash items and records for the store.


* Manage the scheduling of Front-end associates to provide adequate department coverage.


* Assist store management in preparing the store/department budget, profit and loss reviews, and take appropriate action on all financial reports.


* Assist with creating and execute budgets and scheduling of labor in partn...