Group Customer Development Manager

Description

Kenvue is currently recruiting for:

Group Customer Development Manager

This position reports to Head of Modern Trade and is based at Bangkok Thailand .

Who we are

At Kenvue , we realize the extraordinary power of everyday care.

Built on over a century of heritage and rooted in science, we're the house of iconic brands - including Neutrogena, Aveeno, Tylenol, Listerine, Johnson's and BAND-AID® Brand Adhesive Bandages that you already know and love.

Science is our passion; care is our talent.

Our global team is made up of ~ 22,000 diverse and brilliant people, passionate about insights, innovation and committed to delivering the best products to our customers.

With expertise and empathy, being a Kenvuer means having the power to impact the life of millions of people every day.

We put people first, care fiercely, earn trust with science and solve with courage - and have brilliant opportunities waiting for you! Join us in shaping our future-and yours.

For more information, click here .

Role reports to: Head of Modern Trade

Location: Bangkok

Travel %: Less than 20%

What you will do

The Group Customer Development Manager- SPHP is responsible for

Key Responsibilities

• Develop and implement customer development strategies to drive revenue growth in alignment with the company's goals and objectives.

• Lead and manage a team of customer development professionals to achieve targets and deliver exceptional customer experiences.

• Collaborate with cross-functional teams to identify and capitalize on market opportunities and trends.

• Analyze market data and customer insights to inform decision-making and drive innovation.

• Develop and maintain strong relationships with key customers and stakeholders to ensure long-term success.

• Continuously evaluate and improve customer development processes and procedures to enhance efficiency and effectiveness.

• Stay up-to-date with industry trends and best practices to ensure the company remains competitive and innovative.

• Act as a liaison between regional sales and the marketing function.

• Coach sales staff on key competencies.

• Assign sales territories and quotas to staff, in alignment with the Duties.

• Monitor results and adjust coverage as necessary.

• Provide input into sales forecast.

• Coordinate budgets, forecasts, and reports.

• Implement cost controls when necessary.

• Communicate marketplace trends and changes taking place and make recommendations about future courses of action necessary.

• Review market analyses to determine customer needs and volume potential.

• Establish performance improvement plans when necessary.

• Adjust sales plans as appropriate to achieve goals.

• Manage daily activities that aggregates consumer needs, consumer insights, existing or new technologies, and business opportunity to validate new products for consumers.

• Establish new product goals to ensure market share and profitability of pro...