Executive Director

Leader responsible for the communitys daily operations, associate relations, resident and resident family engagement and connection, financial performance, and regulatory compliance.

Creates and executes the business plan and develops the team to become a preferred senior living community in the market, while growing revenue and profitability in partnership with the district team.

Works with sales to drive sales results.

Creates an inclusive community culture that provides high quality resident experiences and care and engages residents, families, and associates.Is responsible for all operations within the community, interacting with staff and residents, prospects, or their family members or representatives, as necessary; builds and maintains strong working relationships with management team.In connection with the district team, develops and implements business plan to become a preferred senior living community in the local market and creates, analyzes, and executes annual operating and capital budgets; reviews and manages community performance against goals; sets plans to improve or maintain performance to Company service and financial standards.Acts as a hands-on leader who supervises, directs, and motivates community staff; provides assistance as needed.

Encourages teamwork and collaboration and cultivates an inclusive community culture.

Ensures community maintains appropriate staffing levels to meet the needs of residents and in accordance with applicable legal requirements.Attracts, develops, engages, and retains associates in accordance with Company policies.

Responsible for recruiting and hiring high quality and engaged associates and ensuring they are appropriately trained and developed to meet the needs of residents.

Reviews promotions, development plans, disciplinary actions, and termination decisions ensuring consistency in the selection and retention of quality associates.

Analyzes trends in recruiting, turnover, and retention to continually improve community performance.Builds high degree of resident satisfaction and retention.

Is responsible for maintaining positive resident relations and is accessible and approachable to residents and their families.

Is proactive in solving problems and resolving issues with support from district leaders.

Leads efforts to leverage satisfied residents and families to grow community occupancy.

Partners with the Resident Council as necessary.

Administers resident satisfaction and other surveys and works with district team to create plan to address opportunities for improvement in resident satisfaction, experience, and engagement.For assisted living or memory care communities, creates collaborative relationship with community clinical leader to ensure communitys care and services are appropriate to meet the needs of residents.

Oversees resident services including the admission process, healthcare management, and maintenance of resident documentation to ensure high quality services and compliance wit...