Retail Associate (entry Level, Long Term)

Job Description

Are you looking for something more than that seasonal retail job...

look no further! Your local Comcast/Xfinity retail team is growing, and we are adding to it.

We are home to one of the fastest-growing and most reliable mobile service providers and are looking for associates who want to be part of our long-term strategy and sales teams.

This career opportunity provides awesome job perks and affordable benefits that start on your first day of employment! So why settle for a seasonal position when you can embark on a great career journey with one of the nation's top technology companies?

If you are the go-to person among your peers for technology advice, always staying updated on the latest tech trends, and looking to be part of a fast-growing and fun atmosphere, apply to join our team today and help shape the future of mobile phone sales with Xfinity!

The ideal candidate for this role is a tech-savvy individual who excels at connecting with customers to create customized solutions for their home and mobile platforms.

As part sales expert and part mobile phone enthusiast, our Retail Sales Consultant consistently exceeds customer expectations.

In this exciting career, you will:


* Serve as an in-store expert for Xfinity Mobile support


* Provide in-store post-sales support for device data transfers and phone number ports


* Supports the onboarding of a Xfinity Mobile customer, post-sale or in tandem with a sales representative


* May also involve assisting customers set up online accounts, data transfer, mobile device education, or assisting with account set up errors

Retail Associates Benefits:


* Benefit packages effective on day 1 - Eligible to enroll in medical, dental, vision


* 401k available after 90 days


* Paid training


* Free Comcast/Xfinity courtesy services (cable, high speed internet, etc.)


* Paid time-off (PTO), Paid vacation, flex time, and floating holidays; generous PTO package after first 90 days of employment


* Tuition Reimbursement (where applicable)


* Discounts on Comcast/Xfinity Voice, OnDemand, and Personal Security Services (PSS)

Retail Associate Compensation - $17/hr

Retail Associate Responsibilities:


* Provides strong understanding and enthusiasm for technology, especially company products and services and is a go-to resource who supports the store team in the front and back of the store.


* May greet customers, ensuring that for sales opportunities they are connected to a sales consultant in a timely manner.

The Store Service Associate should be well prepared to demonstrate company technology to new customers to ensure they know the basics of Xfinity services.


* Performs non-sales customer service transactions including but not limited to, equipment returns and swaps, customer pick up for "buy-online-pick-up" in-store order fulfillment.


* Serves as an in-store expert for Xfinity Mobile support.

Providing in-store post-sales suppor...